Citybase Serve

Citybase Serve

Citybase
Fluentgrid CIS

Fluentgrid CIS

Fluentgrid
+
+

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About

We make government and utilities easier for everyone. Smart Cities Serve Everyone. The best public sector technology makes paying a bill convenient for all residents — regardless of their preferred method. Let customers pay a bill, request a service, or find information in ways that work for them — via web, phone, kiosk, or cashier. Solutions for public sector challenges. We simplify common exchanges and complex processes — from paying a water bill to applying for a homestead deduction. Digital, integrated solutions provide better data and staff experiences. Configurable government technology is easy to evolve as ordinances change. Better outcomes and experiences. Cities, counties, and utility providers across the U.S. are leveraging citybase technology to promote equitable debt collection, more efficient payment processing, and personalized service delivery. A team as friendly as our tech. We genuinely care about creating seamless interactions.

About

Fluentgrid CIS is a comprehensive, AI-driven, scalable, and adaptable Customer Information System designed to empower modern utilities. It provides a unified platform to manage the entire customer lifecycle, from service connection to billing and beyond. By centralizing critical customer data and automating key processes, Fluentgrid CIS enables electricity, water, gas, and thermal (heating/cooling) utilities to improve operational efficiency, enhance customer satisfaction, and drive revenue growth. A true COTS product, Fluentgrid CIS can be quickly set up to meet the specific needs of any utility around the world. Built-in revenue protection functionality addresses theft/fraud, exception handling, legal case tracking, and energy audits for assured returns. The system also extends to service request management (trouble calls) and web/mobile self-service.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Residents and businesses looking for a way to apply for and enroll in services from their government and utility and to help staff management requests

Audience

Corporations seeking a solution to manage customer lifecycles, billing, and revenue protection

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Citybase
United States
thecitybase.com

Company Information

Fluentgrid
Founded: 1998
India
fluentgrid.com/fluentgrid-cis/

Alternatives

CitySuite

CitySuite

Harris Enterprise Resource Planning

Alternatives

Fluentgrid AMI

Fluentgrid AMI

Fluentgrid
illico

illico

NeoLedge
Fluentgrid MDMS

Fluentgrid MDMS

Fluentgrid

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim Citybase Serve and update features and information
Claim Citybase Serve and update features and information
Claim Fluentgrid CIS and update features and information
Claim Fluentgrid CIS and update features and information