Citybase ServeCitybase
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Fluentgrid CISFluentgrid
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Related Products
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About
We make government and utilities easier for everyone. Smart Cities Serve Everyone. The best public sector technology makes paying a bill convenient for all residents — regardless of their preferred method. Let customers pay a bill, request a service, or find information in ways that work for them — via web, phone, kiosk, or cashier. Solutions for public sector challenges. We simplify common exchanges and complex processes — from paying a water bill to applying for a homestead deduction. Digital, integrated solutions provide better data and staff experiences. Configurable government technology is easy to evolve as ordinances change. Better outcomes and experiences. Cities, counties, and utility providers across the U.S. are leveraging citybase technology to promote equitable debt collection, more efficient payment processing, and personalized service delivery. A team as friendly as our tech. We genuinely care about creating seamless interactions.
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About
Fluentgrid CIS is a comprehensive, AI-driven, scalable, and adaptable Customer Information System designed to empower modern utilities. It provides a unified platform to manage the entire customer lifecycle, from service connection to billing and beyond. By centralizing critical customer data and automating key processes, Fluentgrid CIS enables electricity, water, gas, and thermal (heating/cooling) utilities to improve operational efficiency, enhance customer satisfaction, and drive revenue growth. A true COTS product, Fluentgrid CIS can be quickly set up to meet the specific needs of any utility around the world. Built-in revenue protection functionality addresses theft/fraud, exception handling, legal case tracking, and energy audits for assured returns. The system also extends to service request management (trouble calls) and web/mobile self-service.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Residents and businesses looking for a way to apply for and enroll in services from their government and utility and to help staff management requests
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Audience
Corporations seeking a solution to manage customer lifecycles, billing, and revenue protection
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCitybase
United States
thecitybase.com
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Company InformationFluentgrid
Founded: 1998
India
fluentgrid.com/fluentgrid-cis/
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Categories |
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Integrations
No info available.
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Integrations
No info available.
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