Citizen RIMS vs. eCase Comparison


Citizen RIMS Sun Ridge Systems	eCase Fivium	+	+
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About Today, there is a growing demand in communities for access to law enforcement information and public records. Maintaining agency transparency has become crucial to fostering positive relationships with these communities. Distinguishing itself from generic “crime mapping” products, Citizen RIMS stands out as a unique offering tightly integrated with other Sun Ridge Systems products. In essence, Citizen RIMS is purpose-built to operate with RIMS seamlessly. This integration holds significant advantages, including the assurance of accurate data, adherence to departmental security controls, an expanded set of features, and more comprehensive information for each operational aspect. Upon entering this website, users will encounter a customizable disclaimer. Explore live and historical Incident mapping to visualize real-time and past Incidents and showcase crime patterns via interactive maps.	About eCase helps with all aspects of managing cases across the UK public sector: central and local government, arms-length bodies and services like police forces and NHS trusts. eCase lets your team log, process and respond to correspondence for every kind of case, all in one place. PQs, MCs, FOIs, TOs, Complaints, Compliments, DPAs/SARs, Cabinet Committee Communications and Campaigns - eCase keeps it all together. eCase can help you and your team process cases faster, better and more consistently. Easily. Online. End-to-end. Whilst the eCase Platform is the best of breed built for purpose technology, the ECO Programme focusses on the people and process pillars of transformation. Our ECO Team’s unique knowledge and experience of public sector correspondence management ensures that you are taking advantage of industry best practices. We make sure that all of your stakeholders are engaged and recognise the benefits of our service.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Agencies looking for a solution to manage their law enforcement information and public records	Audience UK public sector agencies seeking a tool to manage their correspondence and operations
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $900.00/month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Not Supported In Person Supported
Company Information Sun Ridge Systems United States sunridgesystems.com/applications/records-management/citizenrims/	Company Information Fivium Founded: 2006 United Kingdom www.fivium.co.uk/services/ecase
Alternatives CrimeCenter	Alternatives Workpro
A.L.E.I.R. Automated Police Systems	eCase Investigations OPEXUS
Altia Insight Altia	FOIAXpress OPEXUS
CrimeSoft CSE	eCase Contracts OPEXUS
Enterpol Records Management System (RMS) Enterpol View All	EFORCE Cloud Software Suite (SaaS) IntelliChoice View All
Categories Police Records Management Systems (RMS) Supported Records Management Systems (RMS) Supported	Categories Government Supported Police Records Management Systems (RMS) Supported Public Records Management Supported Records Management Systems (RMS) Supported
	Show More Features Government Features Budgeting & Forecasting Not Supported Code Enforcement Not Supported Compliance Management Supported Fixed Asset Management Not Supported Inventory Management Not Supported License Issuance Supported Permit Issuance Supported Purchasing & Receiving Not Supported Self Service Portal Not Supported Taxation & Assessment Not Supported Utility Billing Not Supported Work Order Management Supported
Integrations AXÓN Supported ArcGIS Supported COI Tracker Supported DataWorks Supported FireScene Supported FirstWatch Supported Getac Device Monitoring System (GDMS) Supported Guard1 Supported HID SAFE Supported HealthEMS Supported HxGN EAM Supported Hyland RPA Supported ImageTrend Supported Laserfiche Supported LexisNexis Coplogic Supported NicheRMS365 Supported PulsePoint Supported Zebra MotionWorks Asset Supported iMars Supported Show More Integrations View All 34 Integrations	Integrations AXÓN Not Supported ArcGIS Not Supported COI Tracker Not Supported DataWorks Not Supported FireScene Not Supported FirstWatch Not Supported Getac Device Monitoring System (GDMS) Not Supported Guard1 Not Supported HID SAFE Not Supported HealthEMS Not Supported HxGN EAM Not Supported Hyland RPA Not Supported ImageTrend Not Supported Laserfiche Not Supported LexisNexis Coplogic Not Supported NicheRMS365 Not Supported PulsePoint Not Supported Zebra MotionWorks Asset Not Supported iMars Not Supported Show More Integrations
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