CiraSync vs. eContact Comparison


CiraSync	eContact SkyCreek	+	+
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About Manual workarounds for syncing contacts, calendars, and notes to smartphones are error prone and time consuming. Custom apps are not scalable or have limited functionality. Without an automatic GAL sync solution, employees waste time looking up current contact information, are unable to identify critical business calls, or are forced to make manual updates. Unsynced shared calendars lead to missing business-critical meetings and ineffective management of projects, emergencies, or shifts. The CiraSync platform provides centralized administration with single sign-on, granular control, and best-in-class support. No software to install, no client configuration, and no need for user training. Sync unlimited number of contacts, shared calendars, and notes multiple times a day. Control who gets which contacts and calendars by leveraging existing distribution groups.	About eContact currently facilitates millions of dynamic, intelligently timed and cost-suppressing multi-channel (IVR, SMS, Email) customer contacts per month for some of the largest, Fortune 500 contact operations in North America. Utilize tightly integrated IVR, email, and SMS text message capabilities to work in concert to deliver the right contact, over the right channel, to the right customer, at the right time. Dynamically ratchet up the volume of automated customer contacts to deliver within the highest probability contact windows to further maximize customer contact and action rates. Align outbound customer contact volumes to the level of customer support resources on hand, based on historical transfer rates and underlying service conditions. Incorporate individual channel preferences, customer status, and other customer variables to personalize the timing, message content, and frequency of customer contact attempts.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Contact Management platform for companies	Audience Companies in need of a front-line customer contact management platform to optimize their costumer support and management operations
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $1 per user per month Free Version Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information CiraSync Founded: 2016 United States www.cirasync.com	Company Information SkyCreek Founded: 2003 United States www.skycreek.com/products/econtact/
Alternatives CorpSync PaayaTech Inc.	Alternatives LocalContacts OneLocal
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BlackBerry Hub+ BlackBerry View All	Voiie View All
Categories Calendar Supported Contact Management Supported	Categories Contact Management Supported
Contact Management Features Activity Management Not Supported Appointment Management Not Supported Contact Database Supported Contact History Not Supported Contact Import/Export Supported Customer Pipeline Not Supported Email Marketing Not Supported Group Management Not Supported Interaction Tracking Not Supported Lead Management Supported Prospecting Tools Not Supported Sales Pipeline Management Supported Search / Filter Not Supported Segmentation Supported Shared Contacts Supported Social Media Integration Not Supported	Contact Management Features Activity Management Not Supported Appointment Management Supported Contact Database Supported Contact History Supported Contact Import/Export Supported Customer Pipeline Not Supported Email Marketing Supported Group Management Not Supported Interaction Tracking Supported Lead Management Not Supported Prospecting Tools Not Supported Sales Pipeline Management Supported Search / Filter Not Supported Segmentation Supported Shared Contacts Not Supported Social Media Integration Not Supported
Integrations HubSpot Data Hub Supported Microsoft Outlook Supported Salesforce Supported View All 3 Integrations	Integrations HubSpot Data Hub Not Supported Microsoft Outlook Not Supported Salesforce Not Supported
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