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About

Send automated appointment reminders, procedure prep and screening questions to patients in the modality and language of their choice – and connect with every single one of them. Show patients you care about their unique needs, from their dietary preferences to their favorite visitor, with purposeful digital rounding. Proactively call or text patients post-discharge using individualized scripts to confirm adherence with care plans and address questions before they escalate, ensuring smoother transitions of care. Delivering compassionate patient-centered healthcare can come at the expense of your staff and their well-being, especially now. Discover how to create more meaningful ways to engage your staff that keep patients healthy and happy. Hospital leaders are under increasing pressure to find new ways to generate revenue and keep patients coming through the door. Discover how you can save money and drive sustainable growth with a single, modernized patient engagement platform.

About

Vocca is a cloud-based AI voice agent for healthcare organizations that handles patient calls and appointment workflows. It answers inbound calls around the clock, books, reschedules and cancels appointments in existing scheduling or patient management systems, and responds to questions about visits and preparation. It can also send confirmations and reminders, make outbound follow-up calls, manage waitlists, and route urgent or complex requests to staff with a call summary. A dashboard gives teams visibility into calls and bookings across locations. Vocca provides workflows for more than 20 specialties, including medical imaging, dentistry, ophthalmology, primary care and hospitals, and connects natively with more than 20 scheduling and patient management systems. The service is designed for healthcare practices and groups seeking to manage patient access and call workloads without replacing their existing software.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Healthcare organizations looking for a patient engagement platform

Audience

Medical, dental and specialty practices, healthcare groups and hospitals that want to automate patient phone calls and appointment scheduling.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CipherHealth
Founded: 2009
United States
cipherhealth.com

Company Information

Vocca
Founded: 2024
United States
vocca.com/en

Alternatives

Alternatives

Solv

Solv

Solv Health
VCare Health

VCare Health

WTT Solutions

Categories

Categories

AI Voice Agents Supported
Patient Scheduling Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Personal Health Record Not Supported
Progress Tracking Supported
Self Management Supported

Integrations

Doctolib Not Supported

Integrations

Doctolib Supported
Claim CipherHealth and update features and information
Claim CipherHealth and update features and information
Claim Vocca and update features and information
Claim Vocca and update features and information