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About

Churn Buster is a subscription retention software company that recovers failed payments and prevents cancellations for subscription eCommerce and SaaS businesses. It offers two products that run together or separately. Dunning coordinates retries with branded email and SMS that ask the customer to update their card, and on platforms where Churn Buster runs the retries, it controls their timing. Cancel Flows replaces a one click cancel with a short flow that offers a pause, skip, discount, or plan swap, asks why the customer is leaving, and includes a click-to-cancel option for regulated locations. Churn Buster has handled 50+ million failed payments since 2013, and its retention team has tuned the retry and campaign defaults across 1,000+ accounts. Dunning works with Stripe, Braintree, Recharge, Loop, Skio, Stay AI, Checkout Champ, Seal Subscriptions, Ordergroove, and other subscription platforms. Pricing starts at $269/mo, a flat fee by MRR tier, month to month.

About

North Metric is a churn-prevention application for SaaS businesses that bill through Stripe. It combines subscription billing signals with product-usage data from PostHog or Stripe Meters to identify customers who may cancel and rank them by recurring revenue at risk. For each account, it prepares a suggested response, such as a check-in, an offer, or a payment follow-up. Users can review and approve individual actions or configure rules with limits; actions remain off until enabled. A revenue ledger links kept revenue to Stripe invoices and compares results with a group of at-risk customers left without an action. A free, billing-data churn report highlights risk and the first accounts to review. The paid plan adds ongoing risk scoring, usage signals, action workflows, and revenue tracking for eligible Stripe-based SaaS subscriptions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mid-market and enterprise subscription eCommerce brands and SaaS companies that want to recover failed payments and reduce cancellations.

Audience

SaaS founders and small SaaS teams that bill on Stripe and lack a dedicated customer success team.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$269/mo
Churn Buster charges a flat monthly fee set by your MRR tier, with no cut of recovered revenue, so it pays for itself at about a 1% recovery rate lift. Pricing starts at $269/mo.
Free Version Not Supported
Free Trial Not Supported

Pricing

$109/month
The standard plan is $199/month or $1,990/year. SaaS businesses with under $30,000 in MRR pay $109/month for the first 12 months; after that, the monthly price is $199. A 14-day free trial requires no card. A free churn report is also available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Churn Buster
Founded: 2013
United States
churnbuster.io

Company Information

North Metric
Founded: 2025
United States
www.northmetric.io

Alternatives

Revaly

Revaly

4.8 out of 5 stars

Alternatives

BetterRetain AI

BetterRetain AI

BetterRetain
Butter

Butter

Butter Payments
RetentionLens

RetentionLens

Monrad Ruzt Technology

Categories

Categories

Churn Prevention Supported

Recurring Billing Features

Customer Portal Not Supported
Deferred Billing Not Supported
Discount Management Not Supported
Dunning Management Supported
Invoice History Not Supported
Multi-Currency Not Supported
Multi-Period Recurring Billing Not Supported
Payment Processing Not Supported
Recurring Donations Not Supported
Subscription Billing Not Supported

Subscription Management Features

Cancellation Management Supported
Discount / Coupon Management Not Supported
Dunning Management Supported
Enrollment Management Not Supported
Product Catalog Not Supported
Recurring Billing Not Supported
Revenue Recognition Not Supported
Revenue Recovery Tools Supported
Self Service Portal Not Supported
Subscription Plan Management Not Supported
Tax Management Not Supported
Trial Management Not Supported
Usage Tracking/Analytics Not Supported

Integrations

Stripe Supported
Braintree Supported
Checkout Champ Supported
Inveterate Supported
Loop Supported
Ordergroove Supported
PostHog Not Supported
Recharge Supported
Recurly Supported
Rivo Supported
Seal Subscriptions Supported
Shopify Supported
Skio Supported
Smartrr Supported
Stay AI Supported

Integrations

Stripe Supported
Braintree Not Supported
Checkout Champ Not Supported
Inveterate Not Supported
Loop Not Supported
Ordergroove Not Supported
PostHog Supported
Recharge Not Supported
Recurly Not Supported
Rivo Not Supported
Seal Subscriptions Not Supported
Shopify Not Supported
Skio Not Supported
Smartrr Not Supported
Stay AI Not Supported
Claim Churn Buster and update features and information
Claim Churn Buster and update features and information
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