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About

Chikka.ai is an AI-powered voice interviewing platform featuring “Ava,” an empathetic, multilingual AI voice agent that conducts dynamic and natural voice interviews at scale. Users simply define objectives, invite participants via a shareable link, and Ava leads the conversation, capturing authentic feedback securely. Chikka.ai instantly converts recordings into transcripts, emotional insights, summaries, shareable quote posters, and marketing-ready testimonials authenticated by its VoiceVerify engine to ensure credibility. It supports hundreds of interviews concurrently, offers synthetic persona test-runs, global respondent panels, and robust privacy protections with encryption and identity masking. Real-time analytics and theme detection help teams uncover hidden opportunities, reduce churn, inform product-market fit, refine employee engagement, and generate content-driven marketing materials.

About

Provides a framework to manage conduct related risk in real time, promotes good behaviour and improves organizational culture. Helps in management of customer experience, churn, complaints. Compliance automation & quality management to identify compliance failures and knowledge gap. Cognitive View captures, secures and transcribes voice from all new and legacy communication platforms, providing a structured data set of captured voice conversations. Provide insights if customers are satisfied or frustrated and if agents are polite and sympathetic. Understand emotions by monitoring conversational data to allow customer response at a scale. Monitor customer service and support conversations so you can respond to your customers appropriately and at scale. See if customers are satisfied or frustrated, and if agents are polite and sympathetic.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Teams, marketers, and HR professionals wanting a tool to capture authentic voice insights at scale to improve products, retention, and content

Audience

Communication and collaboration monitoring platform for businesses for their compliance and conduct risk automation

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19.90 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chikka.ai
Founded: 2024
United States
chikka.ai/

Company Information

Cognitive View
Founded: 2018
Australia
cognitiveview.com

Alternatives

Alternatives

Skit

Skit

Skit.ai
ChattiLive

ChattiLive

ConversionIQ.ai

Categories

Categories

Integrations

No info available.

Integrations

No info available.
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