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About

Chefzi is a web-based online ordering system for restaurants, cafΓ©s and takeaways in the UK. Food businesses can publish a digital menu and accept direct orders for collection, delivery and scheduled fulfilment. Restaurant staff manage menu items and options, opening hours, delivery areas and order rules, while incoming orders appear in the Chefzi staff app on a phone or tablet for acceptance and preparation-time updates. The service provides customer-facing ordering pages, with options to use a Chefzi web address or connect ordering to an existing website. It supports QR-based ordering for diners at tables, and online card payments through Stripe on eligible plans. Restaurants can access order receipts and daily sales reports and request help moving a menu from another ordering provider. Chefzi is intended for independent UK food businesses seeking a direct ordering channel alongside or instead of third-party marketplaces.

About

Menu Management: Orders.co Master Menu Management system give you complete control over all your menus in one user-friendly place. Menu Sync β„’ allows restaurants to link all their menus to an Orders.co Master Menu and have uniformity across all connected platforms. Orders Consolidation: Orders.co consolidation integrates all your live delivery apps into one simple dashboard and device. Increase staff productivity and take back your counter space! Custom Ordering Website: Setup your very own commission-free ordering website in minutes! Build the perfect Master Menu and Orders.co will generate a personalized website in no time! Reporting: Orders.co provides a full reporting suite to all restaurants regardless of size. Review sales statistics, top selling items and even hourly reports. All from one user-friendly dashboard. QR Menu maker: Create digital menu with QR code. Remove the need of printed menu. Customers scan QR code and browse the menu.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants, takeaways, cafΓ©s and food businesses in the UK.

Audience

Restaurants and businesses in need of a complete restaurant operating system solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Β£39/month
The plan costs Β£39 per location per month with annual billing or Β£49 per location per month with monthly billing. Prices exclude VAT. The first month is free, and there is no setup fee.
Free Version Not Supported
Free Trial Supported

Pricing

$59 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 1.5 / 5
design 1.5 / 5
support 2.5 / 5

Pros & Cons from Real Users

Pros

  • Most Service people are nice & prompt to reply. But somehow they may not always understand your question
  • N/A.

Cons

  • They do not disclose all the fees. I changed my service plan from $399/month to $99/month which I thought it was the only cost. But the $99/month plan has $1.99 processing fee to all the online orders & I have around 300-400 orders a month. At the end, it cost me a lot more than $399/month. I contacted them about this. They admitted that they did not disclose the fee during my request of changing the service plan. They claimed that I was informed when the sales rep did a sales presentation to showcase all their service plans & fees which is months ago. I did not know about this fee as they charge my customers directly & I found out until a customer gave us a bad review that talked about this fee.
  • They approached my business trying so hard to sell us their product. Finally convinced us to sign up. First step was to give them $100 set up fee. They called me over the phone and I gave them the credit card information and they emailed me some forms to sign. Seeing the forms, I changed my mind and call them less than 10 minutes after the phone call and ask them to stop everything, I even sent them an email declaring our change of heart in writing. Being Friday night they wanted me to wait till Monday to talk about this. I did tell them that I am not going to change my mind, but they still wanted me to think it over the weekend. I asked them to everything on pause because I knew I wouldn’t change my mind. on Monday morning I called them and asked them again to stop everything and to refund me back the set up fee. They said they cannot return the set up fee although they have not done any sort of set up at all, and I had not even signed the actual forms of agreement to continue working with them.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Chefzi
Founded: 2018
United Kingdom
chefzi.co.uk

Company Information

Orders.co
Founded: 2019
United States
www.orders.co

Alternatives

Alternatives

WowMenu

WowMenu

Hyve AI Labs FZCO
ARP.top

ARP.top

Anatolkin LLC
ARP.top

ARP.top

Anatolkin LLC

Categories

Online Ordering Supported

Categories

Food Delivery Supported
Menu Supported
Online Ordering Supported

Integrations

Cartwheel Not Supported
DoorDash Not Supported
Grubhub Not Supported
Stripe Supported
Uber Eats Not Supported

Integrations

Cartwheel Supported
DoorDash Supported
Grubhub Supported
Stripe Not Supported
Uber Eats Supported
Claim Chefzi and update features and information
Claim Chefzi and update features and information
Claim Orders.co and update features and information
Claim Orders.co and update features and information