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About

Cheers is an AI‑powered frontline brand control center that transforms how in‑person customer interactions are captured and acted upon by leveraging NFC‑enabled badges assigned to each employee to instantly attribute online reviews, social mentions, loyalty sign‑ups, and NPS feedback directly to the individual rather than generic averages. When a customer taps the badge, a mobile web page (no app or login required) opens, fully customizable with branding and calls to action (reviews, tips, downloads, surveys), and everything the customer does is logged in real time against that specific employee. This creates a unique dataset that empowers managers with actionable insights, identifying who to coach, who to reward, and which behaviors drive positive results, moving beyond aggregate metrics to track and improve individual performance.

About

Brand success starts with a proactive and comprehensive protection strategy. Tracer is a next-generation brand protection solution. It uses Human-in-the-Loop AI and machine learning to dramatically shorten the time from detection to enforcement by intelligently automating the review process and automatically offering an enforcement recommendation. Tracer’s AI brand protection technology and top-tier data scientists find violations on thousands of digital platforms quickly and efficiently, resulting in swift enforcement action. As an ICANN-accredited Registrar, Tracer offers both a self-managed and a traditional platform for registering and managing domains. This platform works with both Web2 and Web3 domains. Brand experts who act as a knowledgeable extension of your legal and marketing teams. Going beyond just service, our Customer Success Managers are seen as the best in the industry.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Retail, service, and field operations leaders looking for a solution to capture real-time customer feedback tied to individual staff

Audience

Companies that want a powerful brand protection solution that includes AI

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cheers
Founded: 2023
United States
www.cheers.tech/

Company Information

Tracer
Founded: 2011
United States
www.tracer.ai/

Alternatives

Social Mention

Social Mention

BrandMentions

Alternatives

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim Cheers and update features and information
Claim Cheers and update features and information
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Claim Tracer and update features and information