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About

Checkout DM is a web-based social-commerce tool for merchants and creators who sell through Instagram. It connects an Instagram professional account and product catalog to automated direct-message checkout flows, including product discovery, story replies, and comment-to-DM triggers. Buyers can receive product details and payment links in Instagram messages, while sellers manage chats, customers, orders, returns, stock, delivery status, and sales analytics in a dashboard. Payments can be collected through connected gateways or manual methods. Eligible plans add shareable public catalog pages, coupons, abandoned-cart follow-ups, team access, and outbound webhooks. Checkout DM helps businesses manage product inquiries and order workflows through social conversations without building a separate online store.

About

Connect to shoppers anytime, anywhere with our B2C ecommerce solution. See how Salesforce B2C Commerce can help you create unified, intelligent digital commerce experiences — both online and in the store. Salesforce B2C Commerce (formerly Commerce Cloud Digital) empowers you to connect with consumers and deliver personalized shopping experiences across all commerce channels — web, mobile, social, and even in-store. This powerful platform enables unique digital experiences and frictionless transactions at every touchpoint. Launch new sites, expand into new geographies, increase sales, and grow your business faster with hundreds of out-of-the-box features. Reduce abandoned carts with proven best practices, including saved carts, optimized checkout flows, and payment accelerators. Extend your reach by merging digital commerce with social channels and online communities, such as Instagram and Facebook.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Instagram merchants, creators, home businesses, and brands that sell products through direct messages.

Audience

Brands looking for a B2C ecommerce solution to create unified, intelligent digital commerce experiences

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

₹1,499/month
The free plan is ₹0/month. The Starter plan is ₹1,499/month. Plans are billed monthly and can be canceled anytime. Checkout DM states there is no setup fee and no Checkout DM sales commission.
Free Version Supported
Free Trial Not Supported

Pricing

$25 per month
Billed annually
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Checkout DM
Founded: 2026
India
checkoutdm.com

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/products/commerce-cloud/ecommerce/

Alternatives

Pingsold

Pingsold

Web Vogue Technologies

Alternatives

WALoops

WALoops

Varni Infotech

Categories

Social Commerce Supported

Categories

eCommerce Supported
Social Commerce Supported

Integrations

Instagram Supported
Bloomreach Not Supported
Exposebox Not Supported
Facebook Not Supported
GhostRetail Not Supported
Ketch Not Supported
Kinective Bridge Not Supported
Lucidworks Not Supported
MuleSoft Anypoint Platform Not Supported
PayPal Supported
Prefixbox Not Supported
Quip Not Supported
Razorpay Supported
RenderDraw Journeys Not Supported
Shippo Supported
Shiprocket Supported
Stripe Supported

Integrations

Instagram Supported
Bloomreach Supported
Exposebox Supported
Facebook Supported
GhostRetail Supported
Ketch Supported
Kinective Bridge Supported
Lucidworks Supported
MuleSoft Anypoint Platform Supported
PayPal Not Supported
Prefixbox Supported
Quip Supported
Razorpay Not Supported
RenderDraw Journeys Supported
Shippo Not Supported
Shiprocket Not Supported
Stripe Not Supported
Claim Checkout DM and update features and information
Claim Checkout DM and update features and information
Claim Salesforce B2C Commerce and update features and information
Claim Salesforce B2C Commerce and update features and information