Checker SoftwareChecker Software Systems
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IdSurveyIdWeb
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Related Products
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About
Checker offers an integrated market research platform, allowing to conduct Mystery Shopping, CX/VoC, and VoE surveys efficiently.
Founded in 2005, the platform has grown exponentially with more advanced features that combine Mystery Shopping with Customer experience management through multichannel data collection, complete operational workflow, and unified reporting tools.
Checker is not only a Mystery Shopping solution but also a full-fledged survey platform, that can help conduct client feedback surveys and customer satisfaction campaigns:
Mystery shopping software;
CATI surveys;
CAPI surveys;
CAWI surveys (Internet surveys, Email surveys, SMS surveys);
Retail audit.
The ability of Checker to provide end-to-end enterprise-level solutions and excellent customer service has won its global recognition worldwide, reaching new partners and clients across 4 continents.
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About
IdSurvey is a professional survey software tool for data collection surveys by telephone (CATI), web (CAWI), face-to-face (CAPI) or mixed mode.
With IdSurvey you easily script questionnaires, collect and analyze data all in the same platform: CATI, CAWI and CAPI are perfectly integrated with each other and use a single administration interface.
For web surveys, you can send your invitations with the integrated Email and SMS Sender or connect third party panels.
For phone surveys, you can add IdSurvey's IdTalk VoIP dialer, predictive dialing and the Supervisor dashboard.
For offline surveys, an app for Android and iOS is available on stores.
The software can be offered OnCloud (hosted) or OnPremises (on the client's infrastructure).
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Mystery Shopping and CX/VoC/Market Research agencies. Companies looking for a solution to collect data through surveys. Brands wishing to improve their customer experience, and Voice of Employee
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Audience
Market researchers, academic researchers, goverment, business
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$180 per user per month
CATI: licenses by phone agent (Annual - Permanent - Daily)
CAWI: licenses by complete CAPI: licenses by complete
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationChecker Software Systems
Founded: 2005
Hadera, Israel
www.checker-soft.com
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Company InformationIdWeb
Founded: 2002
Italy
www.idsurvey.com
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Categories |
Categories |
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Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
Market Research Features
Benchmarking
Supported
Compensation Management
Supported
Data Management
Supported
Email / Online
Supported
Face-to-Face
Supported
Panel Management
Not Supported
Paper-Based
Not Supported
Phone-Based
Supported
Sample Management
Supported
Statistical Analysis
Supported
Survey Management
Supported
SMS Survey Features
Alerts / Notifications
Supported
Analytics / Reporting
Supported
Audience Targeting
Not Supported
Campaign Management
Supported
Contact Management
Supported
Customizable Templates
Supported
Keyword Tracking
Supported
Mass Texting
Supported
Message Personalization
Supported
MMS
Not Supported
Scheduled Messaging
Supported
Survey Builder
Supported
Template Management
Supported
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Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Not Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
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Integrations
Microsoft Excel
Not Supported
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