Checked In vs. Yelp Guest Manager Comparison


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About The Mission: Save Lives. Checked In was invented by an ER nurse to get patients access to healthcare faster and save lives. Our software aggregates real-time patient waits and publishes them to the internet, allowing patients to choose the shortest wait and get there fast. Our Solution. Our wait-time application allows healthcare providers to gather, measure, and publish live wait-times to search engines, allowing patients to automatically be directed to the facility with the most available resources. Our Partners. Providers use our software to easily enter data which allows our technology to measure and publish their actual wait-times. Patients then find this information by geolocation, and are better distributed across the healthcare system. By participating in our network, providers save more lives and provide better care. What Sets Checked In Apart From The Competition? Improves clinical standards and quality. Accurate real-time data, not averages.	About Yelp Guest Manager is a comprehensive platform designed to streamline operations for restaurants and hospitality businesses, enhancing the guest experience from reservation to table. Combining advanced waitlist management, online booking, and communication tools, it allows businesses to efficiently manage guest flow and reduce wait times. With features like real-time table availability updates, customizable reservation settings, and automated reminders, it helps optimize seating arrangements and minimize no-shows. Yelp Guest Manager also integrates with Yelp’s vast user base, enabling businesses to attract more customers through seamless online reservations. By improving operational efficiency and providing insights into guest preferences and feedback, it empowers businesses to deliver exceptional service and build lasting customer relationships.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Healthcare providers looking for a mobile application suite that measures and publishes real time patient wait times for patients to choose the best wait	Audience Restaurants
Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $350 per month Free Version Not Supported Free Trial Supported	Pricing $129 per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 2.8 / 5 ease 4.2 / 5 features 3.4 / 5 design 2.8 / 5 support 2.8 / 5 Read all reviews
	Pros & Cons from Real Users Pros Was easy to use. They confirmed by email and text. The service was easy to use. I was able to pick the date and time of the reservation without any difficulty. I love using the Yelp Reservations and mainly use it when I am reserving a time to go to a restaurant. It is very easy to use and I love that once you make the reservation on Yelp it adds it to my calendar on my phone and sends me an email and text reminder. If provided the option from the business and then also used executed by the establishment this can be a good resource for customers. - Yelp has its presence on both the desktop and the laptop, this makes it very easy for restaurant owners to enable individual people with a centralized communication system whether they are inside, outside or around the restaurant. It also makes handling delivery teams much easier. Cons I got a confirmation email a week before my reservation and again a text with a confirmation the day before. Then at 6:49 pm the day before mother's day with family driving 2 hours to get here I get a text canceling my reservation. I called the restaurant and they were kind enough to book me for the same time on mother's day as the reservationI made over a week ago. I'll never use this service again. The service is not reliable. Yelp allowed me to reserve a table at The Drunken Fish in St. Louis on a date when the restaurant was scheduled to be closed. Even though it is easy to use, it definitely isn't pretty on the eyes. The design could use some update. It looks like early 2000s when you go to the webpage. Isn't utilized by all restaurants, making it not as reliable. - Not a major con but it would be nicer if yelp could send out a conformation message once the restaurant has accepted the reservation request.
Training Documentation Not Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Checked In Founded: 2016 United States checkedin.tech	Company Information Yelp Founded: 2004 United States restaurants.yelp.com/products/yelp-guest-manager/
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Categories Healthcare Supported Waitlist Supported	Categories Restaurant Management Supported Restaurant Reservations Supported Waitlist Supported
Waitlist Features Alerts/Notifications Supported Customer Database Not Supported For Restaurants Not Supported Prioritization Supported Public Waitlist Supported Reporting & Statistics Supported Self Check-in Supported Waiting Time Tracking Supported Waitlist Status Tracking Supported	Show More Features Restaurant Management Features Billing & Invoicing Supported Built-in Accounting Supported Employee Management Supported Food Costing Not Supported Inventory Management Not Supported Kitchen Management Not Supported Menu Management Not Supported Payroll Management Not Supported Point of Sale (POS) Not Supported Reporting/Analytics Supported Reservations Management Supported Sales Tracking Not Supported Table Management Supported Wait List Management Supported Waitstaff Management Supported Restaurant Reservations Features Capacity Monitoring Not Supported Custom Reservation Inventory Not Supported Deposits / Prepayment Processing Not Supported Email Marketing Not Supported Facebook Reservations Not Supported Feedback Management Supported Guest Data Supported Guest Notifications Supported Mobile App Booking Supported Online / Website Reservations Supported Reminders Supported Reporting / Analytics Supported Seat / Table Optimization Not Supported Text/SMS Communications Not Supported Waitlist Management Supported
Integrations Facebook Not Supported Google Not Supported Google Maps Not Supported Instagram Not Supported Olo Not Supported Sitejet Not Supported TikTok Not Supported Yelp Not Supported Yelp Host Not Supported	Integrations Facebook Supported Google Supported Google Maps Supported Instagram Supported Olo Supported Sitejet Supported TikTok Supported Yelp Supported Yelp Host Supported View All 10 Integrations
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