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About

Live chat, chat bots, email & social messaging for business. Answer questions, solve problems, increase conversions. Add live chat to your website and talk with your website visitors in real-time, or use messenger mode and reply to messages at your own pace. Manage messages from one multichannel dashboard. Connect your inbox and Facebook Business Page and forget about switching between different browser tabs. Monitor visitors currently browsing your website with a real-time list. Learn their browsing history & where they are from to greet them with an effective personal message. Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value. Use bots to collect visitors’ contacts and other data, get their consent, and supercharge your marketing efforts. Offer quick options for frequently asked questions so that your visitors get the answers they need without a load on your team.

About

Turn browsers into buyers using the power of chat. Manage customer conversations, create automated messages, and get insights to focus on chats that convert, all from Shopify Inbox. Add Shopify Inbox for free and customize online store chat, saved responses, and more right from your admin. Talk to customers and manage conversations with ease from the mobile app or web. Use metrics in your admin to understand how chat is performing so you can plan for growth with confidence. Get insights into what customers have in their cart when you talk to them using online store chat. Share custom discount codes over chat to close sales and turn a one-time shopper into loyal customer. Identify conversations that are likely to lead to a sale with automatic chat classification. Create FAQs so customers can find answers to popular questions about your return policy, shipping details, and more. Keep your brand consistent and use saved response shortcuts to help customers quickly.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Brands, companies and businesses in need of a tool to talk with visitors on their website

Audience

Shopify store owners that want a live chat solution built for Shopify

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$14 per year
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chatra
Founded: 2014
United States
chatra.io

Company Information

Shopify
Founded: 2006
Canada
www.shopify.com/inbox

Alternatives

Alternatives

LiveChat

LiveChat

LiveChat Software
Autochat

Autochat

Autochat.io

Categories

Live Chat Supported

Categories

Live Chat Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Not Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported

Integrations

Alfa-Track Supported
Apple Business Chat Not Supported
Desktop.com Supported
Easyflow Supported
Facebook Messenger Not Supported
Feederloop Supported
Freshchat Not Supported
Front Supported
Instagram Not Supported
Median Cobrowse Supported
Planfix Supported
Quickwork Supported
Revamp CRM Supported
Shopney Not Supported
Stackreaction Supported
Supportbench Supported
Vsble Supported
Wufoo Supported
Zapier Supported
elevio Supported

Integrations

Alfa-Track Not Supported
Apple Business Chat Supported
Desktop.com Not Supported
Easyflow Not Supported
Facebook Messenger Supported
Feederloop Not Supported
Freshchat Supported
Front Not Supported
Instagram Supported
Median Cobrowse Not Supported
Planfix Not Supported
Quickwork Not Supported
Revamp CRM Not Supported
Shopney Supported
Stackreaction Not Supported
Supportbench Not Supported
Vsble Not Supported
Wufoo Not Supported
Zapier Not Supported
elevio Not Supported
Claim Chatra and update features and information
Claim Chatra and update features and information
Claim Shopify Inbox and update features and information
Claim Shopify Inbox and update features and information