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About

Analyzing over 1.9 million locations and billions of customer reviews, social media mentions, and sentiment since 2009. Take control of the conversation around your multi-location brand or agency with Chatmeter’s all-in-one local SEO and business reputation management software. Chatmeter offers review management, listing management, local SEO management and many more online reputation management features for chains and agencies all from one easy to use dashboard. Trust Chatmeter’s dedicated customer success team with world-class NPS score of 76 to provide you with unparalleled support. Our easy onboarding process, monthly check-ins, and quarterly business reviews are the true secret to customer success. No matter where your business is listed, we help you reach the right customers every time. Chatmeter’s listing management software safeguards your business listings so you can rest easy knowing we’ve got you covered.

About

We help businesses and brands quickly establish a local presence for target high-intent, profitable keywords, and area combinations. We provide powerful performance-driven local marketing solutions. We help businesses and brands increase search engine relevance and prominence in specific proximity. Locafy has developed patented technology to programmatically deploy effective search marketing at an infinite scale. We provide four core solutions to brands and channel partners, listings, landing pages, locators and lead sites. From these pillars, we create focused products that deliver significant results and return on investment. Our optimized directory listings provide quality endpoints for businesses globally. Being listed can increase the business's online presence and local findability. Generate local search rankings and leads. Businesses can have an attractive, accurate, local search-optimized online presence created in seconds.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Chains and agencies looking for a software solution that provides review management, listing management, and local SEO management

Audience

Businesses and brands searching for a solution to increase search engine relevance and prominence

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$160 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • NONE AT ALL - They still owe my company money and we have contracts and communication documents to prove how this NASDAQ LISTED company operates with its clientelle.

Cons

  • LOCAFY: UNPAID COMMISSIONS AND DISGRACEFUL TREATMENT I brought substantial business to Locafy and expected them to honour our written commission agreement. They paid the first commission, then failed to pay further agreed commissions owed to my company despite repeated written requests. I consider their treatment of me and my company, Unique Point Marketing, disgraceful. I strongly advise anyone considering a commercial relationship with Locafy to read this account carefully. I hold the contracts, written agreements and detailed correspondence supporting my account. This includes my many requests for payment under our agreement. I am prepared to substantiate what I have written here and supply other proof. My relationship with Locafy began approximately 18 months ago through an introduction from one of their representatives. I initially dealt with their CEO, Gavin Burnett, and later their CFO, Melvin Tan. At the beginning, Gavin was polite and helpful. I signed clients in Sydney up to their services and introduced substantial accounts to them. Their Localizer product initially showed some results. As the relationship progressed, obtaining answers and support became increasingly difficult. I repeatedly had to approach different people within Locafy to get assistance with questions about the services we were purchasing for our clients. The situation continued to deteriorate. As the business introducing those clients, I needed reliable support and clear answers. Constantly chasing assistance was unacceptable. Then I was told by people who know them that they actually fired the very people that were supposed to help me and my clients for dishonest behavior. The most serious issue involved a substantial account I introduced through a client in the United States, involving the biggest US insurer. Our company entered into a detailed written agreement with Locafy and the Digital company that was looking after the insurance agents directly. A detailed commercial arrangement was signed and our commissions were to be paid each month. Locafy made the first commission payment to our company. It amounted to tens of thousands of dollars. Then the payments stopped. Further commissions owed under our agreement still remain unpaid, despite my repeated written requests for Locafy to honour its commitments. I introduced the business in good faith. We documented the arrangement. Locafy paid the initial months commission. I expect them to honour the continuing commission obligations under our agreement. I should not have to repeatedly chase agreed payments after bringing valuable business to the company. I regard their handling of this matter as underhanded and commercially unacceptable. I expected far better from a company listed on Nasdaq. My experience has destroyed my trust in Locafy and its treatment of business partners. I have since spoken with other businesspeople who have described similar concerns about their dealings with Locafy. They are willing to discuss their own experiences. My account concerns what happened to me and my company. I have the documentation to support it. Before introducing YOUR clients, contacts or valuable accounts to Locafy, speak to existing partners about how the company handles its commitments. Examine the evidence and make an informed decision. It seems that even a solid contract will work with them. You are welcome to contact Unique Point Marketing and ask for Tony. I am prepared to provide relevant documentation supporting my account and put you in touch with others willing to discuss their own dealings. Locafy should honour our written agreement, pay the commissions owed and address this complaint directly. Based on how Locafy treated me and my company, I do not recommend them to anyone at all. Tony Bulic Unique Point Marketing

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Chatmeter
Founded: 2009
United States
www.chatmeter.com

Company Information

Locafy
Australia
locafy.com

Alternatives

Alternatives

LocalForce

LocalForce

GaleForce Digital Technologies
Local Siren

Local Siren

Local Siren (Local Siren - Digital Marketing Agency)
rankingCoach

rankingCoach

rankingCoach GmbH

Categories

Local Marketing Supported
Local SEO Supported
Review Management Supported

Categories

Local Marketing Supported
SEO Supported

Local Marketing Features

Advertising Management Not Supported
CRM Not Supported
Email Marketing Not Supported
Feedback Management Supported
Live Chat Not Supported
NAP Management (Name/Address/Phone) Not Supported
Online Listings Management Not Supported
PR Management Not Supported
Reporting / Analytics Supported
Review Management Supported
SEO Management Not Supported
Social Media Management Not Supported
Store Locator Not Supported
Website Management Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Not Supported
Negative Feedback Management Not Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Not Supported
Sentiment Analysis Not Supported
Social Sharing Supported
White Label Not Supported

Integrations

Amazon Web Services (AWS) Not Supported
Bing Not Supported
Desktop.com Supported
Facebook Not Supported
Google Business Profile Not Supported
Google Cloud Platform Not Supported
OpenTable Not Supported
ProManage Not Supported
Salesgenie Not Supported
Tripadvisor Not Supported
Uberall Not Supported
Vendasta Not Supported
Waze Not Supported
Yelp Not Supported

Integrations

Amazon Web Services (AWS) Supported
Bing Supported
Desktop.com Not Supported
Facebook Supported
Google Business Profile Supported
Google Cloud Platform Supported
OpenTable Supported
ProManage Supported
Salesgenie Supported
Tripadvisor Supported
Uberall Supported
Vendasta Supported
Waze Supported
Yelp Supported
Claim Chatmeter and update features and information
Claim Chatmeter and update features and information
Claim Locafy and update features and information
Claim Locafy and update features and information