Chatmeter vs. Grandio Comparison Chart

Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.

SpotOn is one of the most comprehensive, integrated POS systems on the market. From cloud-based POS to commission-free online ordering and reservations to labor management software, it offers everything the modern restaurateur needs -- with none of the headaches that you get with other big POS companies, like long-term contracts, surprise fees and rate hikes, and impersonal service. SpotOn excels in serving full-service restaurants, bars, and nightlife venues by providing a single, integrated system to run their business. Designed with speed in mind, the SpotOn Restaurant point-of-sale includes easy-to-read table layouts, the ability to quickly add items to an order, and make menu changes on the fly. The platform includes email marketing, review management, and the industry’s best reporting and analytics - all in a single, integrated dashboard that’s available anywhere your business takes you.

FAMCare is powerful, cloud-based case management software for human services agencies who are looking to manage cases faster and make data analysis and reporting simpler to allow you to help more clients. FAMCare automates casework with flexible workflow tools and queued to-do lists, so nobody falls through the cracks. Powerful pivot table data reporting makes looking at data easy and fun and makes quarterly and annual reporting simple. Includes modules for workflow, new form creation, billing, portals and much more.

RetailEdge is an easy to use and feature-rich point of sale (POS) and inventory management software solution for retail businesses. RetailEdge offers multi-location support, credit card processing, website integration, mobile POS, and gift card management capabilities within a suite. The solution supports secure and mobile payments like EMV and Apple Pay and integrates with multiple e-commerce platforms for efficient order processing and price updates. RetailEdge was developed in June of 1989 to provide a powerful, flexible, full-featured POS software and hardware solution at a reasonable price that is easy to install, use, and configure, but also affordable to maintain and run. We strongly believe that a good POS solution, in addition to providing great features for a low price, must be supported well. So we have developed a strong support system that provides a backbone of local resellers and quick access to US-based Tier 3 (highest) level support.

Noteable is a modern, fast and reliable clinical and practice management solution for behavioral service providers. It features a full data collection and analysis suite for ABA, customizable notes and reports, automated claims generation, scheduling, invoicing, and integrated telehealth and faxing, and more. Noteable is simple to use and backed by a unique partnership model for support. Noteable partner advocates work closely with customers from the demo, through onboarding and beyond, providing responsive, competent, single-tier support and consulting. Noteable is optimized for mid-size to large, multi-program, multi-location organizations with features that make it easy to customize business rules for each program, and track activity across locations. For ABA practitioners, the Noteable ABA Data Suite offers a mobile app for data collection with 8 collector types, that seamlessly transmits data to the cloud for analysis using advanced graphing and reporting tools.

Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences.

Bravo Store Systems provides an end to end POS solution that empowers gun retailers, pawnshops, jewelry stores, consignment shops, and specialty retailers of all sizes to manage in-store, online and mobile commerce in one easy to use system. Boost sales, improve profitability and productivity, streamline operations, and remain ATF compliant with features like AI-driven product valuation, integrated eCommerce, 100% ATF compliance product suite, mobile payments and task management. Key Features of Bravo's All In One Point of Sale Include: Inventory Management Loan & Buy Management Enterprise Management for Multi-Location Businesses Product Estimators with AI Predictive Pricing Jewelry Estimator & Scrap E4473 & Cloud Storage Compliant A&D Books Firearm Transfers Automated 3310s Integrated eNICS Vendor Catalogs Customer Management Task Management Integrated eCommerce Text Messaging Mobile Apps for Employees & Customers Reporting

Managing innovation at a large company is never easy. You have an endless list of stakeholders to engage, countless data points to consider, and plenty of landmines to avoid. But it doesn’t have to be so difficult. With the right tools, you can bring all of these elements together to find clear insights that help you make the decisions that matter. That’s where we come in. With the AI-enhanced Qmarkets platform you can easily define and manage intelligent crowdsourcing processes to identify, review, and implement the most relevant ideas, trends, or insights, and deliver immediate ROI for your organization. With renowned clients like Ford, Intel, Coca-Cola, and UBS, we have a wealth of best-practices to help you achieve your goals. Whichever path you choose, we are obsessed with your success, and will be with you at every step of your innovation journey.

ZeroBounce is an email verification, scoring and deliverability platform helping businesses improve their inbox placement. The service detects email typos, nonexistent and abusive email accounts, spam traps and other risky email addresses. ZeroBounce also provides an email scoring service and a suite of deliverability tools to further enhance email inbox placement. The company operates a military-grade security infrastructure, ensuring customer data is protected at the highest levels. With more than 23 billion emails validated to date, ZeroBounce serves 325,000+ businesses in 190+ countries and adds up to 200 new clients every day. Companies using email lists validated by ZeroBounce report a 99%+ accuracy rate and maintain a good sending reputation. In 2019, ZeroBounce took no. 851 on the Inc. 5000 list of the fastest-growing private companies in the United States. In 2020, ZeroBounce rose to no. 40 on the list. In 2021, ZeroBounce was number 9 on the Inc. 5000 Regionals list.

Reliable SMTP relay and email delivery services. Powerful email delivery services that enable you to send and track high volume emails effortlessly. Integrate and start sending in minutes. All your transactional, email relay and email delivery needs under one roof. Whether you need a low-latency email delivery provider for your transactional emails, scalable infrastructure for high-volume sends or reliable backend solution for your marketing campaigns, SMTP is built to deliver. Reputation Defender is SMTP’s proprietary technology that uses big data to proactively monitor your email list health and safeguard your domain and IP reputation among ISPs by suppressing bad emails in your sends from hard and soft bounces. This ensures your delivery rates and inbox placement incrementally gets better over time.