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About

A chatbot that allows fans to easily have their food delivered to their seat without missing any of the action. During a game, if a customer wants to order something, he either has to wait for a pause and stand in line, or miss a part of the action. Venues lose on potential sales. We help them unlock their full sales potential. Waiting in line is the number one problem fans face in stadiums. Nobody likes to wait in line and when they get overcrowded, concessions lose their efficiency. By distributing the demand, we help reduce wait times for everyone, including customers that don't even use our service. No more missing home runs because you were busy getting beers for your friends. No more waiting in lines. With a frictionless experience, fans can get their food and drinks delivered right to their seats. It’s also way better than an app. Nothing to download, no account to create, the fan can focus on what's really important. It's like having your own waiter!

About

WaitQ is a user-friendly cloud-based queue management platform that elevates the waiting experience and helps businesses lose fewer customers to long waits and no-shows. In addition to waitlists, it handles appointments and RSVP guest lists too, so businesses can manage the entire customer flow, whether walk-ins or bookings, from a single platform. Customers check-in or book an appointment on a branded public page, on their own phone or at a kiosk, and see their live status on a virtual waiting room, with no app download or account needed to join. Notifications go out via push, SMS, WhatsApp, or email the moment it's their turn, so customers can step away from a crowded entrance and wait wherever suits them. Floorplans and table management are also available for restaurants. Analytics track wait times, queue patterns, and no-show rates over time, and the platform supports custom branding across every touchpoint, without app downloads or specific hardware to buy or maintain.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Sports venues and companies in need of a chatbot solution so fans can order products

Audience

Restaurants, retail shops, hotels, salons, barbershops, clinics and other busy physical businesses.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$27/month
Starter is for single-location businesses looking to optimize their operation. Grow (starting at $49) is for busier businesses that need more capacity. Business ($119) is for larger, multi-location operators.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chatler
Founded: 2018
United States
www.chatler.io

Company Information

WaitQ
Founded: 2026
Portugal
waitq.app/

Alternatives

Alternatives

Bzz

Bzz

Bzz Order Tracking Limited
Agilysys Seat

Agilysys Seat

Agilysys

Categories

Chatbot Supported

Categories

Queue Management Supported

Queue Management Features

Appointment Scheduling Supported
Calendar Supported
Communication Tools Supported
Contactless Supported
Customer Surveys Not Supported
Dashboard Supported
For Banks Not Supported
For Government Supported
For Healthcare Supported
For Restaurants Supported
For Retail Supported
SMS Marketing Supported
Supports Multiple Counters Supported
Virtual Queue Supported

Integrations

Android Not Supported
Apple iOS Not Supported
Odoo Not Supported

Integrations

Android Supported
Apple iOS Supported
Odoo Supported
Claim Chatler and update features and information
Claim Chatler and update features and information
Claim WaitQ and update features and information
Claim WaitQ and update features and information