ChatWILL

ChatWILL

CWILL
+
+

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About

ChatWILL is an AI-powered live chat and customer support assistant built for Shopify stores that helps merchants engage visitors, answer questions, and boost conversions with automated, real-time conversation and support that never sleeps. It integrates deeply with Shopify, so the chatbot can instantly access product catalogs, order details, shipping and delivery status, and inventory to provide accurate answers about products, orders, returns, and more without manual intervention, reducing support tickets and freeing teams from repetitive queries. ChatWILL can handle FAQs, recommend products to shoppers, provide automatic order tracking and real-time shipping updates, and respond in multiple languages with natural, on-brand messaging while fitting seamlessly into the store’s look and feel with configurable colors, logos, and welcome texts.

About

Remark brings the in-store experience online by training AI-personas through real expert conversations to guide, personalize, and optimize each shopper’s journey in real time. Visitors initiate chats with context-aware assistants that execute requests, like swapping sizes, updating addresses, or suggesting complementary products, directly on the site, eliminating friction and support tickets. Behind the scenes, every interaction feeds a growing knowledge hub that powers personalized on-site rewrites of titles, descriptions, and specs based on conversion history, search keywords, UTM tags, browsing behavior, and geolocation. Dynamic blog posts surface expert insights as publish-ready content, while built-in integrations connect to orders, inventory, CRM, and other systems for instant actions. Enterprise-level guardrails let you configure data-retention, redaction, and encryption policies, enforce granular role-based access, and maintain immutable audit logs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Store owners and ecommerce teams seeking to automate support, engage shoppers 24/7, and increase conversions with an AI chatbot that answers questions and provides order tracking in real time

Audience

Online retail teams needing a tool to deliver expert-level shopping guidance, automate real-time personalization, and drive higher conversions with fewer returns

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

$2,700 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CWILL
Founded: 2014
United States
www.cwill.com/chatwill/

Company Information

Remark
United States
www.withremark.com

Alternatives

SmartBot

SmartBot

BestChat

Alternatives

Ochatbot

Ochatbot

Ometrics
Ochatbot

Ochatbot

Ometrics

Categories

Categories

Integrations

Shopify
BigCommerce
CWILL
Intercom
Klaviyo
Loop Returns
Magento
NetSuite
Salesforce Agentforce Commerce
Segment
Shopify Plus
Stripe
WooCommerce
Zapier
Zendesk

Integrations

Shopify
BigCommerce
CWILL
Intercom
Klaviyo
Loop Returns
Magento
NetSuite
Salesforce Agentforce Commerce
Segment
Shopify Plus
Stripe
WooCommerce
Zapier
Zendesk
Claim ChatWILL and update features and information
Claim ChatWILL and update features and information
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Claim Remark and update features and information