ChatWILL

ChatWILL

CWILL
+
+

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About

ChatWILL is an AI-powered live chat and customer support assistant built for Shopify stores that helps merchants engage visitors, answer questions, and boost conversions with automated, real-time conversation and support that never sleeps. It integrates deeply with Shopify, so the chatbot can instantly access product catalogs, order details, shipping and delivery status, and inventory to provide accurate answers about products, orders, returns, and more without manual intervention, reducing support tickets and freeing teams from repetitive queries. ChatWILL can handle FAQs, recommend products to shoppers, provide automatic order tracking and real-time shipping updates, and respond in multiple languages with natural, on-brand messaging while fitting seamlessly into the store’s look and feel with configurable colors, logos, and welcome texts.

About

Remark brings the in-store experience online by training AI-personas through real expert conversations to guide, personalize, and optimize each shopper’s journey in real time. Visitors initiate chats with context-aware assistants that execute requests, like swapping sizes, updating addresses, or suggesting complementary products, directly on the site, eliminating friction and support tickets. Behind the scenes, every interaction feeds a growing knowledge hub that powers personalized on-site rewrites of titles, descriptions, and specs based on conversion history, search keywords, UTM tags, browsing behavior, and geolocation. Dynamic blog posts surface expert insights as publish-ready content, while built-in integrations connect to orders, inventory, CRM, and other systems for instant actions. Enterprise-level guardrails let you configure data-retention, redaction, and encryption policies, enforce granular role-based access, and maintain immutable audit logs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Store owners and ecommerce teams seeking to automate support, engage shoppers 24/7, and increase conversions with an AI chatbot that answers questions and provides order tracking in real time

Audience

Online retail teams needing a tool to deliver expert-level shopping guidance, automate real-time personalization, and drive higher conversions with fewer returns

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

$2,700 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CWILL
Founded: 2014
United States
www.cwill.com/chatwill/

Company Information

Remark
United States
www.withremark.com

Alternatives

SmartBot

SmartBot

BestChat

Alternatives

Ochatbot

Ochatbot

Ometrics
Ochatbot

Ochatbot

Ometrics

Categories

Chatbot Supported

Categories

Integrations

Shopify Supported
BigCommerce Not Supported
CWILL Supported
Intercom Not Supported
Klaviyo Not Supported
Loop Returns Not Supported
Magento Not Supported
NetSuite Not Supported
Salesforce Agentforce Commerce Not Supported
Segment Not Supported
Shopify Plus Supported
Stripe Not Supported
WooCommerce Not Supported
Zapier Not Supported
Zendesk Not Supported

Integrations

Shopify Supported
BigCommerce Supported
CWILL Not Supported
Intercom Supported
Klaviyo Supported
Loop Returns Supported
Magento Supported
NetSuite Supported
Salesforce Agentforce Commerce Supported
Segment Supported
Shopify Plus Not Supported
Stripe Supported
WooCommerce Supported
Zapier Supported
Zendesk Supported
Claim ChatWILL and update features and information
Claim ChatWILL and update features and information
Claim Remark and update features and information
Claim Remark and update features and information