ChatFlow

ChatFlow

Novynix Technologies Private Limited
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About

ChatFlow, by Novynix, turns your business WhatsApp into a 24/7 AI front desk. When a customer messages your business on WhatsApp, ChatFlow's AI responds in seconds — answering common questions, qualifying the lead, and booking the appointment or demo automatically. No message goes unanswered, even after hours or when your team is busy. Built for appointment-based and conversation-led businesses — clinics, salons, spas, coaching centres, gyms, and real estate — ChatFlow reduces missed leads, cuts repetitive replies, and hands your team qualified, context-rich conversations instead of a messy inbox. Unlike many WhatsApp platforms, ChatFlow does not mark up Meta's per-message rates — you pay Meta directly and only pay ChatFlow's subscription. Free plan available. 30-day free trial of paid features, no credit card required. Paid plans from ₹999/month with the AI agent on every plan. Available on web and on Google Play.

About

We know how important a conversation is to a business. Teambox is blended after doing extensive research in the market that offers similar products and services in order to ensure that we have covered everything for the businesses who want to go the extra mile to provide the best communication experience for customers and an easy collaboration tool for the teams. Bring all your team members into a single unified platform to manage the customer queries received in WhatsApp & Facebook Messenger. Create Departments to make the team organized and route specific chat to a department based on the message context or customer attribute values like a user asking for a sales query of a particular product route to the right department or to a user.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Small businesses and local service businesses — clinics, salons, spas, coaching centres, gyms, and real estate agencies — primarily in India.

Audience

Companies searching for a complete WhatsApp Marketing solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

₹999/month
Free plan ₹0 forever; Solo ₹999, Team ₹2,999, Growth ₹5,999 and Scale ₹11,999 per month, excluding 18% GST. 30-day free trial. WhatsApp message charges are billed by Meta directly.
Free Version Supported
Free Trial Supported

Pricing

$14 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 2.3 / 5
ease 2.0 / 5
features 2.3 / 5
design 2.0 / 5
support 2.3 / 5

Pros & Cons from Real Users

Pros

  • Nothing. Bad Support . Honestly, there are absolutely no pros to mention. The entire experience was frustrating from the start. I cannot find a single positive aspect about this company, their product, or their customer support.
  • Very easy to use, WhatsApp automation works great, saves me lot of time, and support team always helpful when I need. It connects CRM, chatbot and WhatsApp together so everything runs smooth.
  • Absolutely nothing. The UI is very bad. App is always glitchy. the support is non-existent. Do not take their service.

Cons

  • The problem: You paid for a subscription that failed. Poor support: After a week of waiting and several emails, you only received responses from an AI; you never received any real assistance. No solution: Your problem wasn't resolved, and they're ignoring your refund request. Conclusion: You warn that the company is a scam, that they steal money, and you don't recommend them.
  • Took little time to understand all features in starting
  • Scam: The overall experience feels like a deliberate scam – taking money without delivering a functional product or proper support. Terrible User Interface: The UI is outdated, clunky, and difficult to navigate, making the software frustrating to use. Unreliable Software: The software stopped working entirely, rendering it completely useless. Poor Customer Support: Reaching out for help was a nightmare. The contact person, Anil, was unhelpful and dismissive.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Novynix Technologies Private Limited
Founded: 2026
India
novynix.com/

Company Information

Picky Assist
Founded: 2018
United States
pickyassist.com

Alternatives

ChatFlow

ChatFlow

ChatFlow.co

Alternatives

Zena AI

Zena AI

Fictora Labs
BotBonnie

BotBonnie

Appier

Categories

WhatsApp Marketing Supported

Categories

Chatbot Supported
WhatsApp Marketing Supported

WhatsApp Marketing Features

Alerts Not Supported
API Supported
Autoresponder Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Supported
Reporting / Analytics Supported

Integrations

WhatsApp Supported
ActiveCampaign Not Supported
Facebook Not Supported
Freshdesk Not Supported
Google Drive Not Supported
HubSpot Customer Platform Not Supported
Instagram Not Supported
Integrately Not Supported
Knowlarity Not Supported
Site24x7 Not Supported
Statuspage Not Supported
Twilio Not Supported
Wix Not Supported
WordPress Not Supported
Workable Not Supported
Zapier Not Supported
Zoho Desk Not Supported
Zoho Flow Not Supported
realtor.com Not Supported

Integrations

WhatsApp Supported
ActiveCampaign Supported
Facebook Supported
Freshdesk Supported
Google Drive Supported
HubSpot Customer Platform Supported
Instagram Supported
Integrately Supported
Knowlarity Supported
Site24x7 Supported
Statuspage Supported
Twilio Supported
Wix Supported
WordPress Supported
Workable Supported
Zapier Supported
Zoho Desk Supported
Zoho Flow Supported
realtor.com Supported
Claim ChatFlow and update features and information
Claim ChatFlow and update features and information
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