ChatBridge

ChatBridge

Concret.io
+
+

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About

ChatBridge is the ultimate Salesforce Chat Translator for organizations supporting customers across borders and languages. By embedding real-time translation directly into the Service Console, it eliminates language barriers, minimizes agent effort, and maintains translation accuracy using enterprise-grade engines. Teams can support 130+ languages without leaving Salesforce, making ChatBridge ideal for e-commerce, global customer service hubs, domestic multilingual regions, education, and non-profits. With smart features like translation caching, agent-preferred language settings, and native integration, ChatBridge transforms Salesforce into a truly multilingual support platform. If you need reliable chat translation for Salesforce, ChatBridge offers a seamless, scalable solution.

About

Language I/O makes it easy for Fortune 500 companies to break through language barriers so that they can provide global customer support. LIO integrates seamlessly into your CRM, empowering your English-speaking customer support agents to chat, email and otherwise engage in real-time with customers in more than 100 languages. Our proprietary machine translation platform can be configured in a matter of hours to ensure that your company-specific terms are accurately translated every time. We are the mothership of multilingual customer support. Welcome aboard! You tell us which words you want in your glossary so that your industry and company-specific terms are translated correctly every time. Don’t spend thousands of dollars or wait weeks to train a neural machine translation engine. We will get you up and running in no time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer support teams, Business owners, Support agents, MNCs

Audience

Companies looking for a multilingual customer support tool

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$499 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Concret.io
Founded: 2013
India
www.concret.io

Company Information

Language I/O
Founded: 2011
United States
languageio.com

Alternatives

Alternatives

ChatBridge

ChatBridge

Concret.io
Language Weaver

Language Weaver

RWS Group

Categories

Categories

Integrations

Salesforce Supported
Oracle CRM On Demand Not Supported
Zendesk Not Supported

Integrations

Salesforce Supported
Oracle CRM On Demand Supported
Zendesk Supported
Claim ChatBridge and update features and information
Claim ChatBridge and update features and information
Claim Language I/O and update features and information
Claim Language I/O and update features and information