ChatBridge

ChatBridge

Concret.io
+
+

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About

ChatBridge is the ultimate Salesforce Chat Translator for organizations supporting customers across borders and languages. By embedding real-time translation directly into the Service Console, it eliminates language barriers, minimizes agent effort, and maintains translation accuracy using enterprise-grade engines. Teams can support 130+ languages without leaving Salesforce, making ChatBridge ideal for e-commerce, global customer service hubs, domestic multilingual regions, education, and non-profits. With smart features like translation caching, agent-preferred language settings, and native integration, ChatBridge transforms Salesforce into a truly multilingual support platform. If you need reliable chat translation for Salesforce, ChatBridge offers a seamless, scalable solution.

About

DeepL is a deep learning company that develops AI systems for languages and communication. Our mission is to bring AI products of the future to everyone, right now. The company, based in Cologne, Germany, was founded in 2009 as Linguee, and introduced the first internet search engine for translations. Linguee has answered over 10 billion queries from more than 1 billion users. In the summer of 2017, the company introduced DeepL Translator, a free machine translation system that, thanks to a revolutionary neural architecture, produces translations of unprecedented quality. DeepL employs a dedicated team of machine learning researchers, developers and language experts, who all appreciate the importance of communication in a multilingual world and understand the complexity of automated translation. Our goal is to become Europe´s leading AI company. We develop AI to expand human possibility and bring cultures closer together.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer support teams, Business owners, Support agents, MNCs

Audience

Individuals and anyone searching for a machine translation solution to translate text from one language to another through the use of AI

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

€5.99 per month
billed annually
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 3.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I liked the deep learning capabilities of DeepL. It is able to quickly analyze large amounts of data and generate highly accurate models that can be used to make predictions and decisions. It also has built-in tools for managing and analyzing data, making it easier to explore and understand the data. Finally, DeepL can be used for a variety of applications, from natural language processing to computer vision and robotics.

Cons

  • I didn't like the fact that DeepL is a paid service. It's expensive and requires a subscription to use. I also found it difficult to set up and use, so it wasn't the most user-friendly experience.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Concret.io
Founded: 2013
India
www.concret.io

Company Information

DeepL
Founded: 2009
Germany
www.deepl.com/en/translator

Alternatives

Alternatives

Alexa Translations A.I.

Alexa Translations A.I.

Alexa Translations
ChatBridge

ChatBridge

Concret.io
Language Weaver

Language Weaver

RWS Group

Categories

Categories

AI Translation Supported
PDF Translators Supported

Integrations

AccessOwl Not Supported
Activepieces Not Supported
Award Force Not Supported
Cognigy.AI Not Supported
Contentserv Not Supported
CyberTide Not Supported
Gato GraphQL Not Supported
Help+Manual Not Supported
HelpXplain Not Supported
Localazy Not Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Salesforce Supported
Sereda.ai Not Supported
Tomedes AI Translator Not Supported
ToolSDK.ai Not Supported
Trados Studio Not Supported
Trancy Not Supported
Translation Studio by 1440 Not Supported
Translized Not Supported

Integrations

AccessOwl Supported
Activepieces Supported
Award Force Supported
Cognigy.AI Supported
Contentserv Supported
CyberTide Supported
Gato GraphQL Supported
Help+Manual Supported
HelpXplain Supported
Localazy Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Salesforce Not Supported
Sereda.ai Supported
Tomedes AI Translator Supported
ToolSDK.ai Supported
Trados Studio Supported
Trancy Supported
Translation Studio by 1440 Supported
Translized Supported
Claim ChatBridge and update features and information
Claim ChatBridge and update features and information
Claim DeepL and update features and information
Claim DeepL and update features and information