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About

Chargewood answers chargebacks for US online merchants. When a customer disputes a payment, the bank sets a deadline and a list of evidence it will accept. Most of that evidence already exists: what was ordered, when it shipped, where it went, whether the customer logged in and used what they paid for, what they bought before. Chargewood connects to the tools you already run — Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, Zendesk and more — and reads that record. For each dispute it decides whether it's worth fighting, and says so when it isn't: your dispute ratio is worth more than any single case. When it is, it writes the response to the reason code and the card network's rules and files it before the deadline. Nothing is a black box. Every dispute shows the evidence used, the reasoning behind the verdict and the full response text. Either way, a person at Chargewood checks each response before it goes out, and every action is logged.

About

Verdivo is an AI-powered chargeback management platform designed to help ecommerce and subscription businesses automatically prevent, analyze, and respond to payment disputes across their payment ecosystem. It handles the full chargeback lifecycle, from real-time alert monitoring to automated evidence generation and representment submission, reducing the need for manual dispute work. It connects directly with processors such as Shopify, Stripe, and others to sync transaction data and build AI-driven responses tailored to issuer patterns and merchant verticals. Verdivo’s system continuously learns from historical disputes to improve win rates and adapt to evolving fraud trends, while its alert integrations (including RDR, CDRN, and Ethoca) help merchants stop fraudulent transactions before they become chargebacks. It also provides analytics dashboards with recovery metrics, BIN analysis, and performance visibility so teams can monitor risk and ROI in real time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

US online merchants: e-commerce stores, SaaS companies, digital sellers and mobile apps

Audience

Ecommerce, SaaS, and subscription businesses that want to automatically prevent and recover chargebacks while reducing manual dispute work

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

20% of what we recover
Free Version Supported
Free Trial Not Supported

Pricing

$18.50 per alert
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Chargewood
Founded: 2026
United States
chargewood.com

Company Information

Verdivo
United States
verdivo.io

Alternatives

Alternatives

Categories

Categories

Integrations

Shopify Supported
Stripe Supported
Authorize.Net Not Supported
BigCommerce Supported
Ethoca Not Supported
Gmail Supported
PayPal Supported
Wix Supported
WooCommerce Supported
Zendesk Supported

Integrations

Shopify Supported
Stripe Supported
Authorize.Net Supported
BigCommerce Not Supported
Ethoca Supported
Gmail Not Supported
PayPal Not Supported
Wix Not Supported
WooCommerce Not Supported
Zendesk Not Supported
Claim Chargewood and update features and information
Claim Chargewood and update features and information
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Claim Verdivo and update features and information