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About

Chargewood answers chargebacks for US online merchants. When a customer disputes a payment, the bank sets a deadline and a list of evidence it will accept. Most of that evidence already exists: what was ordered, when it shipped, where it went, whether the customer logged in and used what they paid for, what they bought before. Chargewood connects to the tools you already run — Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, Zendesk and more — and reads that record. For each dispute it decides whether it's worth fighting, and says so when it isn't: your dispute ratio is worth more than any single case. When it is, it writes the response to the reason code and the card network's rules and files it before the deadline. Nothing is a black box. Every dispute shows the evidence used, the reasoning behind the verdict and the full response text. Either way, a person at Chargewood checks each response before it goes out, and every action is logged.

About

There’s a better way to manage fraud and disputes. Quavo’s Disputes as a service offering features automated software, human intelligence services, and AI technology that combine to fully automate your fraud and dispute process. Stop letting manual processes and regulatory deadlines hold you back. With Quavo, financial institutions and Fintech organizations can reduce losses, ensure compliance, and deliver real-time resolutions, all while significantly reducing operational overhead. Start automating for tomorrow, today. It’s time to modernize your fraud and dispute management process. Stop relying on manual workflows, spreadsheets, and PDFs and start leveraging automation, AI technology, and human intelligence solutions with Quavo’s Disputes as a Service offering. Quavo's experts comb through pages of regulatory bulletins and apply the latest updates to our software so your team can focus on strategic business goals unhindered.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

US online merchants: e-commerce stores, SaaS companies, digital sellers and mobile apps

Audience

Enterprises seeking an automated fraud and dispute SaaS solution to manage and automate their processes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

20% of what we recover
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Chargewood
Founded: 2026
United States
chargewood.com

Company Information

Quavo
Founded: 2015
United States
www.quavo.com

Alternatives

Alternatives

Amiko

Amiko

Rivero
FUGU

FUGU

FUGU Risk

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management Not Supported
Chargeback Insurance Not Supported
Chargeback Prevention Not Supported
Chargeback Recovery Not Supported
For Banks / Issuers Supported
For Merchants Not Supported
For Suppliers / Manufacturers / Distributors Not Supported
Fraud Detection Supported
Reporting / Analytics Not Supported

Integrations

Alkami Digital Banking Platform Not Supported
BigCommerce Supported
Ethoca Not Supported
Fiserv Not Supported
Gmail Supported
Lob Not Supported
PayPal Supported
Pega CRM Not Supported
Shopify Supported
Stripe Supported
TSYS Not Supported
VERIFi Not Supported
Wix Supported
WooCommerce Supported
Zendesk Supported

Integrations

Alkami Digital Banking Platform Supported
BigCommerce Not Supported
Ethoca Supported
Fiserv Supported
Gmail Not Supported
Lob Supported
PayPal Not Supported
Pega CRM Supported
Shopify Not Supported
Stripe Not Supported
TSYS Supported
VERIFi Supported
Wix Not Supported
WooCommerce Not Supported
Zendesk Not Supported
Claim Chargewood and update features and information
Claim Chargewood and update features and information
Claim Quavo and update features and information
Claim Quavo and update features and information