Related Products
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About
Chargewood answers chargebacks for US online merchants. When a customer disputes a payment, the bank sets a deadline and a list of evidence it will accept. Most of that evidence already exists: what was ordered, when it shipped, where it went, whether the customer logged in and used what they paid for, what they bought before.
Chargewood connects to the tools you already run — Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, Zendesk and more — and reads that record. For each dispute it decides whether it's worth fighting, and says so when it isn't: your dispute ratio is worth more than any single case. When it is, it writes the response to the reason code and the card network's rules and files it before the deadline.
Nothing is a black box. Every dispute shows the evidence used, the reasoning behind the verdict and the full response text. Either way, a person at Chargewood checks each response before it goes out, and every action is logged.
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About
PallasMark is packing and receiving proof software for online sellers, warehouse teams, and third-party logistics providers. It lets staff record video, photos, and other evidence through a web app or iOS and Android apps, then link records to orders and warehouse workflows. Teams can open an order from a supported store or shipping integration, or scan a barcode, document packing or receiving, and share a public verification page and PDF proof package for returns, shipping claims, and disputes. Optional buyer approval and return-evidence requests support review workflows. PallasMark connects with Shopify, WooCommerce, Amazon, ShipStation, and ShipHero. A documented API and signed webhooks support custom system connections on eligible plans. A free tier includes up to five proof orders per month; paid plans provide higher monthly order limits and are billed annually.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
US online merchants: e-commerce stores, SaaS companies, digital sellers and mobile apps
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Audience
E-commerce sellers, warehouses and 3PL fulfillment teams that need packing and receiving proof for returns, damage and chargeback disputes
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
20% of what we recover
Free Version
Supported
Free Trial
Not Supported
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Pricing
$29/month
Free plan: $0 for up to 5 proof orders per month. Pro: $348 billed annually, up to 100 proof orders per month; the displayed $29/month is a comparison figure, not a monthly-billed plan. Business: $1,188 billed annually, up to 400 proof orders per month. Paid plans include a 14-day free trial; Scale is contract-priced.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationChargewood
Founded: 2026
United States
chargewood.com
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Company InformationPallasMark
Founded: 2026
United States
pallasmark.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Shopify
Supported
WooCommerce
Supported
Amazon Seller Central
Not Supported
BigCommerce
Supported
Gmail
Supported
PayPal
Supported
ShipHero
Not Supported
ShipStation
Not Supported
Stripe
Supported
Wix
Supported
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Integrations
Shopify
Supported
WooCommerce
Supported
Amazon Seller Central
Supported
BigCommerce
Not Supported
Gmail
Not Supported
PayPal
Not Supported
ShipHero
Supported
ShipStation
Supported
Stripe
Not Supported
Wix
Not Supported
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