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About

Chargewood answers chargebacks for US online merchants. When a customer disputes a payment, the bank sets a deadline and a list of evidence it will accept. Most of that evidence already exists: what was ordered, when it shipped, where it went, whether the customer logged in and used what they paid for, what they bought before. Chargewood connects to the tools you already run — Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, Zendesk and more — and reads that record. For each dispute it decides whether it's worth fighting, and says so when it isn't: your dispute ratio is worth more than any single case. When it is, it writes the response to the reason code and the card network's rules and files it before the deadline. Nothing is a black box. Every dispute shows the evidence used, the reasoning behind the verdict and the full response text. Either way, a person at Chargewood checks each response before it goes out, and every action is logged.

About

PallasMark is packing and receiving proof software for online sellers, warehouse teams, and third-party logistics providers. It lets staff record video, photos, and other evidence through a web app or iOS and Android apps, then link records to orders and warehouse workflows. Teams can open an order from a supported store or shipping integration, or scan a barcode, document packing or receiving, and share a public verification page and PDF proof package for returns, shipping claims, and disputes. Optional buyer approval and return-evidence requests support review workflows. PallasMark connects with Shopify, WooCommerce, Amazon, ShipStation, and ShipHero. A documented API and signed webhooks support custom system connections on eligible plans. A free tier includes up to five proof orders per month; paid plans provide higher monthly order limits and are billed annually.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

US online merchants: e-commerce stores, SaaS companies, digital sellers and mobile apps

Audience

E-commerce sellers, warehouses and 3PL fulfillment teams that need packing and receiving proof for returns, damage and chargeback disputes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

20% of what we recover
Free Version Supported
Free Trial Not Supported

Pricing

$29/month
Free plan: $0 for up to 5 proof orders per month. Pro: $348 billed annually, up to 100 proof orders per month; the displayed $29/month is a comparison figure, not a monthly-billed plan. Business: $1,188 billed annually, up to 400 proof orders per month. Paid plans include a 14-day free trial; Scale is contract-priced.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chargewood
Founded: 2026
United States
chargewood.com

Company Information

PallasMark
Founded: 2026
United States
pallasmark.com

Alternatives

Alternatives

MyOrderDesk

MyOrderDesk

Print Reach

Categories

Categories

Order Fulfillment Supported

Integrations

Shopify Supported
WooCommerce Supported
Amazon Seller Central Not Supported
BigCommerce Supported
Gmail Supported
PayPal Supported
ShipHero Not Supported
ShipStation Not Supported
Stripe Supported
Wix Supported
Zendesk Supported

Integrations

Shopify Supported
WooCommerce Supported
Amazon Seller Central Supported
BigCommerce Not Supported
Gmail Not Supported
PayPal Not Supported
ShipHero Supported
ShipStation Supported
Stripe Not Supported
Wix Not Supported
Zendesk Not Supported
Claim Chargewood and update features and information
Claim Chargewood and update features and information
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Claim PallasMark and update features and information