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About

Chargewood answers chargebacks for US online merchants. When a customer disputes a payment, the bank sets a deadline and a list of evidence it will accept. Most of that evidence already exists: what was ordered, when it shipped, where it went, whether the customer logged in and used what they paid for, what they bought before. Chargewood connects to the tools you already run — Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, Zendesk and more — and reads that record. For each dispute it decides whether it's worth fighting, and says so when it isn't: your dispute ratio is worth more than any single case. When it is, it writes the response to the reason code and the card network's rules and files it before the deadline. Nothing is a black box. Every dispute shows the evidence used, the reasoning behind the verdict and the full response text. Either way, a person at Chargewood checks each response before it goes out, and every action is logged.

About

FairClaims is an online dispute resolution (ODR) platform designed to facilitate the resolution of disputes without the need for in-person meetings. It offers services such as mediation and arbitration, allowing parties to resolve conflicts efficiently and cost-effectively. FairClaims provides a user-friendly interface where users can submit their disputes, upload relevant documents, and communicate with the opposing party and neutral facilitators. It supports various types of disputes, including those related to business transactions, contracts, and other civil matters. By leveraging technology, FairClaims aims to streamline the dispute resolution process, making it more accessible and less time-consuming for all parties involved.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

US online merchants: e-commerce stores, SaaS companies, digital sellers and mobile apps

Audience

Individuals and organizations requiring a tool for resolving disputes online

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

20% of what we recover
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chargewood
Founded: 2026
United States
chargewood.com

Company Information

FairClaims
Founded: 2014
United States
www.fairclaims.com

Alternatives

Alternatives

Vast Edge ODR

Vast Edge ODR

Vast Edge

Categories

Categories

Mediation Supported

Integrations

BigCommerce Supported
Gmail Supported
PayPal Supported
Shopify Supported
Stripe Supported
Wix Supported
WooCommerce Supported
Zendesk Supported

Integrations

BigCommerce Not Supported
Gmail Not Supported
PayPal Not Supported
Shopify Not Supported
Stripe Not Supported
Wix Not Supported
WooCommerce Not Supported
Zendesk Not Supported
Claim Chargewood and update features and information
Claim Chargewood and update features and information
Claim FairClaims and update features and information
Claim FairClaims and update features and information