FusionDMS

FusionDMS

FIntegrate Technology
+
+

Related Products

  • cside
    4.9 out of 5 stars 37 Ratings
    Visit Website for cside
  • FinOpsly
    4.7 out of 5 stars 3 Ratings
    Visit Website for FinOpsly
  • Insightful
    4.7 out of 5 stars 707 Ratings
    Visit Website for Insightful
  • Jotform
    4.6 out of 5 stars 9,009 Ratings
    Visit Website for Jotform
  • Filejet
    4.8 out of 5 stars 54 Ratings
    Visit Website for Filejet
  • sellerboard
    4.7 out of 5 stars 316 Ratings
    Visit Website for sellerboard
  • Shippo
    4.7 out of 5 stars 911 Ratings
    Visit Website for Shippo
  • Monk
    4.9 out of 5 stars 8 Ratings
    Visit Website for Monk
  • Descartes Sellercloud
    4.2 out of 5 stars 106 Ratings
    Visit Website for Descartes Sellercloud
  • ShipHero
    4.2 out of 5 stars 936 Ratings
    Visit Website for ShipHero

About

Chargehound is a dispute automation platform designed to help businesses recover revenue lost to chargebacks by automating the creation and submission of dispute responses. Its system securely pulls transaction data and evidence directly from payment processors, eliminating the need for manual data collection and reducing the risk of human error. Once a chargeback is received, the platform automatically generates a comprehensive, customized response using structured templates that incorporate key information such as shipping details, payment history, and customer data. These responses are then submitted on behalf of the user, ensuring deadlines are met and disputes are handled efficiently. Chargehound provides a user-friendly dashboard with real-time statistics that allow businesses to track, manage, and analyze their chargebacks, improving visibility into dispute performance.

About

FusionDMS is dispute management software for community banks and credit unions. It centralizes intake and case tracking for debit- and credit-card, ACH, ATM, check, and remittance-transfer disputes. Staff can route cases, monitor status, follow Regulation E deadlines and alerts, document investigations, and maintain an audit trail. The platform supports chargeback, representment, and arbitration workflows. Chargeback Intercept lets merchants review eligible card disputes and issue a credit before a chargeback is filed. FusionDMS works alongside third-party investigators and integrates with financial institution core systems from Jack Henry, Fiserv, FIS, DCI, CSI, and Finastra. Institutions can run it on their own infrastructure or use FIntegrate’s AWS-hosted environment. The software tracks disputes from intake through resolution.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Online merchants and payment teams who need to automate chargeback disputes and recover lost revenue efficiently

Audience

Community banks and credit unions managing Reg E debit card, ACH, and check disputes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Chargehound
United States
www.chargehound.com

Company Information

FIntegrate Technology
Founded: 2009
United States
fintegratetech.com

Alternatives

Alternatives

No Alternatives

Categories

Categories

Banking Supported

Integrations

Braintree Supported
Finastra Not Supported
Fiserv Not Supported
PayPal Supported
Stripe Supported

Integrations

Braintree Not Supported
Finastra Supported
Fiserv Supported
PayPal Not Supported
Stripe Not Supported
Claim Chargehound and update features and information
Claim Chargehound and update features and information
Claim FusionDMS and update features and information
Claim FusionDMS and update features and information