FusionDMSFIntegrate Technology
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Related Products
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About
Chargehound is a dispute automation platform designed to help businesses recover revenue lost to chargebacks by automating the creation and submission of dispute responses. Its system securely pulls transaction data and evidence directly from payment processors, eliminating the need for manual data collection and reducing the risk of human error. Once a chargeback is received, the platform automatically generates a comprehensive, customized response using structured templates that incorporate key information such as shipping details, payment history, and customer data. These responses are then submitted on behalf of the user, ensuring deadlines are met and disputes are handled efficiently. Chargehound provides a user-friendly dashboard with real-time statistics that allow businesses to track, manage, and analyze their chargebacks, improving visibility into dispute performance.
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About
FusionDMS is dispute management software for community banks and credit unions. It centralizes intake and case tracking for debit- and credit-card, ACH, ATM, check, and remittance-transfer disputes. Staff can route cases, monitor status, follow Regulation E deadlines and alerts, document investigations, and maintain an audit trail. The platform supports chargeback, representment, and arbitration workflows. Chargeback Intercept lets merchants review eligible card disputes and issue a credit before a chargeback is filed. FusionDMS works alongside third-party investigators and integrates with financial institution core systems from Jack Henry, Fiserv, FIS, DCI, CSI, and Finastra. Institutions can run it on their own infrastructure or use FIntegrate’s AWS-hosted environment. The software tracks disputes from intake through resolution.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Online merchants and payment teams who need to automate chargeback disputes and recover lost revenue efficiently
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Audience
Community banks and credit unions managing Reg E debit card, ACH, and check disputes
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationChargehound
United States
www.chargehound.com
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Company InformationFIntegrate Technology
Founded: 2009
United States
fintegratetech.com
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Alternatives |
AlternativesNo Alternatives
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Categories |
Categories |
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Integrations
Braintree
Supported
Finastra
Not Supported
Fiserv
Not Supported
PayPal
Supported
Stripe
Supported
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Integrations
Braintree
Not Supported
Finastra
Supported
Fiserv
Supported
PayPal
Not Supported
Stripe
Not Supported
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