FusionDMS

FusionDMS

FIntegrate Technology
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About

Chargebackhit is a comprehensive platform designed to help merchants reduce chargebacks and fraud by up to 90%. It offers a unified source of data combined with proprietary technology to boost efficiency and return on investment in chargeback prevention. A unified source of data with a layer of proprietary technology aimed at boosting efficiency and ROI of chargeback prevention. Prevent disputes and save your revenue by sharing enhanced transaction information with issuers and customers in real time. The customer contacts the issuer with a transaction dispute. Save revenue through increased customer loyalty and zero billing confusion. Cuts costs by exterminating friendly fraud and stopping disputes before they count against CHB ratios. Empower clients to see purchase details in issuer apps and online banking. Improves bank relations after lowering seller dispute ratios. Improve customer satisfaction by reducing chargeback and dispute times.

About

FusionDMS is dispute management software for community banks and credit unions. It centralizes intake and case tracking for debit- and credit-card, ACH, ATM, check, and remittance-transfer disputes. Staff can route cases, monitor status, follow Regulation E deadlines and alerts, document investigations, and maintain an audit trail. The platform supports chargeback, representment, and arbitration workflows. Chargeback Intercept lets merchants review eligible card disputes and issue a credit before a chargeback is filed. FusionDMS works alongside third-party investigators and integrates with financial institution core systems from Jack Henry, Fiserv, FIS, DCI, CSI, and Finastra. Institutions can run it on their own infrastructure or use FIntegrate’s AWS-hosted environment. The software tracks disputes from intake through resolution.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Merchants wanting a tool to reduce chargebacks and fraud, optimize operational costs, and enhance relationships with financial institutions

Audience

Community banks and credit unions managing Reg E debit card, ACH, and check disputes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Chargebackhit
Cyprus
chargebackhit.com

Company Information

FIntegrate Technology
Founded: 2009
United States
fintegratetech.com

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Chargebacks911

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Categories

Categories

Banking Supported

Integrations

Ethoca Supported
Finastra Not Supported
Fiserv Not Supported
Verifi Supported

Integrations

Ethoca Not Supported
Finastra Supported
Fiserv Supported
Verifi Not Supported
Claim Chargebackhit and update features and information
Claim Chargebackhit and update features and information
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Claim FusionDMS and update features and information