FusionDMS

FusionDMS

FIntegrate Technology
+
+

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About

ChargebackHelp provides merchants with full-spectrum dispute coverage against fraud, friendly fraud, and chargebacks. CBH+ integrates your transaction data with the most effective tools to deflect disputes, resolve chargebacks and recover revenue from friendly fraud. ChargebackHelp prevents disputes, reduces chargebacks and recovers merchant revenue lost to fraud. Our platform simplifies the dispute process into a single endpoint where you can monitor all your disputes and understand the process accurately, in dollars and sense. Reduce chargebacks by up to 40% and win disputes through representment. It’s your revenue; keep it with ChargebackHelp. CBH+DEFLECT extends the merchant’s reach into disputes at the point of cardholder inquiry. Transaction data is sent in real time for the cardholder and their bank to access on demand. So when a cardholder calls their bank to raise a dispute, your company information prevents them from raising disputes in the first place.

About

FusionDMS is dispute management software for community banks and credit unions. It centralizes intake and case tracking for debit- and credit-card, ACH, ATM, check, and remittance-transfer disputes. Staff can route cases, monitor status, follow Regulation E deadlines and alerts, document investigations, and maintain an audit trail. The platform supports chargeback, representment, and arbitration workflows. Chargeback Intercept lets merchants review eligible card disputes and issue a credit before a chargeback is filed. FusionDMS works alongside third-party investigators and integrates with financial institution core systems from Jack Henry, Fiserv, FIS, DCI, CSI, and Finastra. Institutions can run it on their own infrastructure or use FIntegrate’s AWS-hosted environment. The software tracks disputes from intake through resolution.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Merchants seeking a total dispute management solution to protect their processing operations

Audience

Community banks and credit unions managing Reg E debit card, ACH, and check disputes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

ChargebackHelp
United States
chargebackhelp.com

Company Information

FIntegrate Technology
Founded: 2009
United States
fintegratetech.com

Alternatives

ChargeSentry

ChargeSentry

1.0 out of 5 stars

Alternatives

No Alternatives
Chargebacks911

Chargebacks911

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Categories

Categories

Banking Supported

Chargeback Management Features

Chargeback Dispute Management Not Supported
Chargeback Insurance Not Supported
Chargeback Prevention Not Supported
Chargeback Recovery Not Supported
For Banks / Issuers Not Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Not Supported
Fraud Detection Not Supported
Reporting / Analytics Not Supported

Integrations

CelerisPay Supported
Finastra Not Supported
Fiserv Not Supported

Integrations

CelerisPay Not Supported
Finastra Supported
Fiserv Supported
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Claim ChargebackHelp and update features and information
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