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About

ChargebackHelp provides merchants with full-spectrum dispute coverage against fraud, friendly fraud, and chargebacks. CBH+ integrates your transaction data with the most effective tools to deflect disputes, resolve chargebacks and recover revenue from friendly fraud. ChargebackHelp prevents disputes, reduces chargebacks and recovers merchant revenue lost to fraud. Our platform simplifies the dispute process into a single endpoint where you can monitor all your disputes and understand the process accurately, in dollars and sense. Reduce chargebacks by up to 40% and win disputes through representment. It’s your revenue; keep it with ChargebackHelp. CBH+DEFLECT extends the merchant’s reach into disputes at the point of cardholder inquiry. Transaction data is sent in real time for the cardholder and their bank to access on demand. So when a cardholder calls their bank to raise a dispute, your company information prevents them from raising disputes in the first place.

About

Concourse – Disputes is a powerful disputes workflow management system that manages the chargeback life cycle from initial claim entry to final resolution for both card issuers and acquirers. Concourse – Disputes manages all aspects of the disputes management process for electronic payment transactions such as credit card, debit card, ATM, POS, and mobile transactions. This includes the creation and management of retrieval requests, chargebacks, representments, arbitration, and other dispute-related activities. Manage dispute activity based on the entire transaction life cycle. Control the initiation of dispute activities based on the characteristics of each transaction. Generate adjustments, chargebacks, representments, and other dispute-related activities. Automate the administration of network-specific dispute regulations such as Visa, MasterCard, Discover, and American Express. Integrate internal processing procedures as workflow steps within dispute plans.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Merchants seeking a total dispute management solution to protect their processing operations

Audience

Businesses requiring a solution to automate chargeback and dispute management operations and transactions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ChargebackHelp
United States
chargebackhelp.com

Company Information

BHMI
Founded: 1986
United States
www.bhmi.com/concourse-disputes/

Alternatives

Alternatives

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Chargeback Management Features

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Integrations

CelerisPay

Integrations

CelerisPay
Claim ChargebackHelp and update features and information
Claim ChargebackHelp and update features and information
Claim Concourse - Disputes and update features and information
Claim Concourse - Disputes and update features and information