Channel.me vs. ServiceBell Comparison


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About Software that connects people, because we believe together is better. Live chat for customer service, no more stress dealing with multiple chats at the same time. Chat software specifically designed for high-volume customer services. We also offer co-browsing for customer service. Not being able to see what a website visitor sees on their screen? Help website visitors remotely with web-based screen sharing. We integrated co-browsing into our live chat. This makes it easier to understand and help the customer. Once you are logged into live chat, visitors will be invited to chat with you automatically. Send pre-defined responses to save time and maintain consistency. Use the pause function to temporarily stop new chats from coming in per agent. Your website visitors can share their browser screen with a contact center agent. This allows the agent to see what the customer is talking about in less than 2 seconds.	About Win more customers and create better support experiences with live video chat, screen takeover, and user monitoring, directly on your website. Gain insight into your customer's buying process. Get notified when your customers enter high-value pages. Go live and video chat with customers anytime. Understand how your customers found your site. Make your customers purchasing process personally, starting with their first click. ServiceBell integrates with Intercom to enable rich interactivity with video chat and screen takeover. ServiceBell integrates with Calendly so your customers can easily schedule a call with your team. ServiceBell integrates with Clearbit Reveal to alert you when high-value prospects are on your website. Request a demo today to see how ServiceBell can help empower organizations of all sizes to build better relationships with their customers. ServiceBell works on every website, regardless of framework or language.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Brands and businesses searching for a solution to support and help visitors on their website	Audience Website managers and companies looking for a solution to improve their support options and engage customers
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $500 per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Channel.me Founded: 2010 Netherlands channel.me/	Company Information ServiceBell Founded: 2005 India www.servicebell.com
Alternatives Talisma Chat & Co-browse Talisma	Alternatives Captiwate
LiveCaller	Feederloop
Acquire	BellCommander AcroVista Software
eGain Cobrowse eGain	RentalBell
Live Assist for Microsoft Dynamics 365 Communication Business Avenue View All	Channel.me View All
Categories Co-Browsing Supported Live Chat Supported	Categories Co-Browsing Supported Live Chat Supported Video Conferencing Supported

Integrations Calendly Not Supported Clearbit Not Supported Google Chrome Not Supported HTML Not Supported HubSpot CRM Not Supported Intercom Not Supported JavaScript Not Supported Microsoft Edge Not Supported Microsoft Teams Not Supported Mozilla Firefox Not Supported Onedesk Not Supported Owner Not Supported Safari Not Supported Shopify Not Supported Sila Not Supported Squarespace Not Supported Webflow Not Supported Weebly Not Supported WordPress Not Supported npm Not Supported Show More Integrations	Integrations Calendly Supported Clearbit Supported Google Chrome Supported HTML Supported HubSpot CRM Supported Intercom Supported JavaScript Supported Microsoft Edge Supported Microsoft Teams Supported Mozilla Firefox Supported Onedesk Supported Owner Supported Safari Supported Shopify Supported Sila Supported Squarespace Supported Webflow Supported Weebly Supported WordPress Supported npm Supported Show More Integrations View All 31 Integrations
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