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About

Without the full review landscape, you’re only getting a fraction of the consumer intelligence you need to increase revenue. Consumers have the power to persuade like never before. Brands using the Channel Signal product review analytics dashboard have an unprecedented way to understand the post-purchase experience users are sharing. By benchmarking this against the competition, powerful market opportunities are uncovered. After running a successful clinic video production company in the 80’s and 90’s, Paul noticed the internet boom. He knew he had to take his short, powerful training videos online.

About

Generate, monitor, respond to and analyze reviews from dozens of channels in a single place. Respond to customers on any platform from a single workspace, with responses posted in near real-time. Create custom alerts that allow agents to get notified as soon as a new review is posted that meets filter criteria. Customize your workspace to view aggregated reviews and Q&A in a way that supports your workflow. Create categories of keywords and tags to trigger urgency around top-of-mind issues and prioritize responses. Make responding faster and more consistent by starting with templates and customizing them to each unique review or question. Ensure responses are on-brand and accurate by setting up an approval process for managers. Assign roles and grant user permissions such as turning off the ability for editing or not allowing users to work on the same data set.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Consumer product companies searching for a powerful Product Review solution delivers real-time insights from consumers

Audience

Companies in need of an all-in-one review management platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Channel Signal
Founded: 2011
United States
channelsignal.com

Company Information

1440
Founded: 2009
United States
www.1440.io/reputation-studio/

Alternatives

Alternatives

LocalReviews

LocalReviews

OneLocal
EmbedReviews

EmbedReviews

EmbedSocial
Sparrow

Sparrow

Sparrow.io

Categories

Product Review Supported
Review Management Supported

Categories

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Not Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Not Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Not Supported
Review Generation Not Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Integrations

Salesforce Not Supported

Integrations

Salesforce Supported
Claim Channel Signal and update features and information
Claim Channel Signal and update features and information
Claim Reputation Studio by 1440 and update features and information
Claim Reputation Studio by 1440 and update features and information