Chakra ChatChakraHQ
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Related Products
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About
Chakra Chat is an official WhatsApp Business API platform for sales, support, and marketing teams.
Manage all conversations through a Shared Chat Inbox, run Template Broadcast Campaigns to segmented lists, and automate customer interactions with Chatbots and AI Agents 24/7.
Built for eCommerce: integrate Shopify, WooCommerce, or Wix, sync your product catalog, and convert WhatsApp conversations into sales.
Key features:
• Shared Chat Inbox & automated chat assignment
• Template Broadcast Campaigns — segmented messaging at scale
• Chatbots & AI Agents — automate conversations
• WhatsApp Business API Calling
• WhatsApp Groups API
• eCommerce & Catalog Integration
• Lead Management
• Reporting & Insights — delivery & read rates, chat metrics
• Chakra APIs — integrate tech stack
• API Integration Partner & Agency Partner programs
No markup on Meta's standard template message rates. Supports multiple WhatsApp numbers, coexistence setup, and assisted onboar
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About
Listen & engage with your customers on 20+ channels including WhatsApp, social, email, calls, Amazon, website, app, etc. Automate using 3000+ workflows, collaborate with teams, gather extensive analytics & get a 360 degree view with our unified solutions. Channels - Live chat & Chatbot for your Website, App (Android & iOS), WhatsApp, Messenger and more. Three tiered architecture to seamlessly transfer conversations from an AI chatbot to a live chat agent. Transform data into insights, in real time and prioritize what matters most take. Make insights actionable for everyone across your company from the C-suite to the frontline. Extract business, consumer and social data from multiple sources. Transform it into real time visualisations on any screen, anywhere. Our team of analyst, CX auditors, consultant and trainers at your service to level up your customer experience.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
SMB team, Sales & Marketing Teams, Marketing Agencies, Vertical SaaS solutions, All B2C Businesses
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Audience
Companies looking for an omni-channel customer experience platform that helps view the customer and his journey with the brand
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$12.49/month
Free Version
Free Trial
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Pricing
Free
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationChakraHQ
Founded: 2019
India
chakrahq.com
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Company InformationOneDirect
Founded: 2013
India
onedirect.in/
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Alternatives |
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Categories |
Categories |
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WhatsApp Marketing Features
Alerts
API
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
WhatsApp
Amazon
Android
Apple iOS
Facebook
Facebook Messenger
Flipkart
Google
Google Ads
Shopify
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Integrations
WhatsApp
Amazon
Android
Apple iOS
Facebook
Facebook Messenger
Flipkart
Google
Google Ads
Shopify
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