CertezaCERTEZA FINTECH S.A.S.
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CollectXCode First IT Hub
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Related Products
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About
Certeza is a B2B debt collection and payment reconciliation platform for organizations in Colombia. It prioritizes receivables under approved business rules, coordinates outreach through WhatsApp, SMS, email, calls and internal tasks, records responses, promises and agreements, reconciles payment references against obligations, and maintains an auditable account history with operational reports. Implementation starts with a controlled pilot and an assigned Customer Success specialist. Customers retain their ERP, accounting system, CRM, payment gateway and authority over sensitive decisions. Certeza supports preventive, administrative and extrajudicial pre-legal collection workflows. It does not lend money, hold funds, repair credit histories, file lawsuits, execute seizures or provide legal representation. Pricing is performance-based and subject to each contract.
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About
CollectX is a debt-collection and call-center CRM for teams handling collection workflows. It provides role-based modules for administrators, managers, tele-callers, field team leads, and back-office staff. Call-center tools include manual, auto, power and IVR calling, call recordings, dashboards, MIS reporting, feedback forms, and pickup generation. Field operations include customer address navigation, visit and calling history, contact details, team tracking, visit feedback, and WhatsApp sharing. Back-office functions cover semi-automated distribution, reminders, employee lifecycle processes, attendance, incentives, payroll, petty cash, assets, and report exports. Managers can monitor activity through dashboards and live field tracking; the system also generates liner PDFs, client ID cards, and biodata. Plans are priced by team size rather than per user, with tiers for teams up to 20, 50, 100, and unlimited users.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Accounts-receivable and collection teams at Colombian companies, property-management organizations, private schools, ISPs, distributors, real-estate businesses, healthcare providers, utilities, fintech companies and credit originators.
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Audience
Debt Collection Agencies
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Support
Phone Support
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24/7 Live Support
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Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
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Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
$0
Free Version
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Free Trial
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Pricing
₹9,000/month
Basic: ₹9,000/month for up to 20 users; Professional: ₹17,000/month for up to 50 users; Enterprise: ₹28,000/month for up to 100 users; Premium: ₹44,000/month for unlimited users. Pay six months and get one month free, or pay 12 months and get three months free. Taxes extra where applicable.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
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Live Online
Supported
In Person
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationCERTEZA FINTECH S.A.S.
Founded: 2026
Colombia
certeza.app/
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Company InformationCode First IT Hub
Founded: 1992
India
www.codefirstithub.com
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Integrations
WhatsApp
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