Sunwave

Sunwave

Sunwave Health
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About

Delivering end-to-end applied behavior analysis and related behavioral health software and services for outcomes-based autism care. Automate operations, improve cash flow, and stay audit-ready with a fully integrated HIPAA-compliant EMR, smart scheduling and an optimal ABA billing system. Streamline back-office work, reduce inefficiencies, and elevate the client experience. Deliver superior care and improve client outcomes with a suite of electronic ABA data collection solutions for effective service delivery in every setting. Digitally construct ABA programming, modify client targets and behaviors for their treatment plans, and collect data across any developmental domain. Boost billing and revenue cycle operations to generate up to 96% claims reimbursements. Stop leaving money on the table with the support of an expert ABA billing team with one single goal in mind: maximize your cash flow and profitability.

About

Sunwave Health (Sunwave) drives healthy results for mental health and Substance Use Disorder treatment providers through a fully integrated solution that supports the entire treatment journey. Sunwave supports traditional capabilities provided by CRM, EMR, RCM, HR, and billing solutions. But we go further to ensure results. As the only 4th generation, fully integrated treatment journey platform, we drive outcomes using complete analytics, on-demand intelligence, and intuitive reporting. There is a reason we are the highest rated in customer satisfaction. See for yourself. With Sunwave, mental health and Substance Use Disorder treatment providers can attract more qualified patients, accelerate the admissions process, improve care coordination, drive length of stay, improve revenue, and optimize clinical resources.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

ABA behavioral health software for companies

Audience

Mental Health Treatment Providers, Substance Use Disorder/Addiction Treatment Providers, Behavioral Health,

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Contact us for custom pricing
Free Version
Free Trial

Reviews/Ratings

Overall 3.0 / 5
ease 1.0 / 5
features 4.0 / 5
design 1.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.6 / 5
design 4.5 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • From an analytics standpoint, this is great. The software automatically collects a large amount of data for you to work with and analyze. In addition, the version of the app given to BT's (data sheets only) is extremely simple and easy to use.

Cons

  • Everything else. When a software can do so much for so many roles, inevitably you end up with a lot of fat which could be trimmed off and common sense design mistakes which went overlooked. Steep learning curve with many steps for adding appointments. For example, scheduling pages must be refreshed several times before they show changes. Additionally, there are several superfluous places in which one must edit goals or activate authorizations before the system accepts the change.

Pros & Cons from Real Users

Pros

  • Amazing support. I always get my questions answered and they always figure out a way to execute the vision I have for our program.
  • I have to admit, I have been using K*** for many years prior to this position. When first introduced to Sunwave, I was not a fan as I was so accustomed to K***. The previous EMR's I have used do not come close to either of these systems. I have now used it for several months and am a huge fan. Especially now that I am able to work on the forms to create an ease of the workflow. This is much easier to do in Sunwave than in K***. The functionality is much easier across the board as well. I also appreciate that Sunwave continues to work on not only making things user friendly, but also keeping up with the times and utilizing technologies that are within Sunwave. Great job.
  • This is one of the easiest and most user friendly EMR's I have used to date. They made the set up and implementation easy. Alex was a no pressure salesman who simply put a solution in front of us. Our implementation specialist Heather was amazing and very attentive to our needs and goals as well as our wish list.
  • The reporting capability is the best I have seen in the industry. Every note can be audited easily before executing Billing. Customer support is always available and responsive.
  • I’d just say like I consult for licensing/accreditation and work with several products and Sunwave is by far my favorite bc of user interface, support, and reporting versatility.

Cons

  • Sometimes navigating the system is difficult. Once I get the support, it all makes sense.
  • Still getting use to reading the MAR's and would like to see improvements made in this area, but I am adapting.
  • I wanted to integrate some of my other software. The only con here is the cost for the monthly integration of an API.
  • Updating certain fields can impact historical data when running reports.
  • I don't see many negatives with this particular EMR software. It is easy to use and a value add to any organization who utilizes it.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CentralReach
Founded: 2013
United States
www.centralreach.com

Company Information

Sunwave Health
United States
www.sunwavehealth.com

Alternatives

Alternatives

Noteable

Noteable

Noteable, LLC
Ensora ABA Suite

Ensora ABA Suite

Ensora Health
Foothold

Foothold

Foothold Technology
TotalTherapy

TotalTherapy

Rethink
Kipu

Kipu

Kipu Systems

Categories

Categories

Electronic Medical Records (EMR) Features

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
Handwriting Recognition
HIPAA Compliant
Integrated Telehealth
Meaningful Use Certified
MIPS Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Mental Health Features

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice

Applied Behavior Analysis (ABA) Features

ABA Data Collection
Appointment Management
Assessments
Billing & Invoicing
Document Management
Insurance Management
Learning Management
Mobile Access
Practice Management
Program Management
Progress Tracking
Reporting / Analytics

Medical Practice Management Features

Claims Management
E-Prescribing
EMR / EHR
HIPAA Compliant
Insurance Eligibility Verification
Inventory Management
Multi-Office
Multi-Physician
Patient Billing
Patient Portal
Patient Records
Patient Registration
Patient Scheduling
Physician Scheduling

Occupational Therapy Features

Assessment Management
Billing & Invoicing
Care Plan Management
Insurance Management
Patient Records
Patient Registration
Patient Scheduling
Practice Management
Progress Tracking

Speech Therapy Features

Assessment Management
Billing & Invoicing
Care Plan Management
Insurance Management
Patient Scheduling
Progress Tracking
SOAP Notes

Mental Health Features

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice

Integrations

Authorize.Net
CallRail
CallTrackingMetrics
Circle Health
Five9
Medsender
QuickBooks Online
Salesforce
Service Center
Stripe
Twilio
WordPress

Integrations

Authorize.Net
CallRail
CallTrackingMetrics
Circle Health
Five9
Medsender
QuickBooks Online
Salesforce
Service Center
Stripe
Twilio
WordPress
Claim CentralReach and update features and information
Claim CentralReach and update features and information
Claim Sunwave and update features and information
Claim Sunwave and update features and information