DovetailDovetail Research
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Related Products
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About
1 in 4 "Fortune 100" companies rely on Centercode to bring their customers to the product development table. With 2 million users worldwide, the Centercode Platform is the end-to-end SaaS solution for collecting and analyzing targeted, pre-release customer feedback that drives meaningful product improvements.
Centercode is the only agile Customer Validation (CV) platform, empowering teams to create flexible projects, maintain high user participation, and rapidly draw in continuous feedback to support high-speed development.
Its templates and engagement automation help you build a profiled community so you can attract and select qualified, enthusiastic users to test your products.
Centercode’s customizable, in-depth reporting tools sync all your project components so creating holistic status reports is as simple as clicking a button. Integrations with tools like Jira, Salesforce, and Tableau let you seamlessly manage CV projects, without the friction of switching tools.
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About
Dovetail is an AI-native customer intelligence platform that transforms customer conversations, documents, and surveys into actionable insights to drive better product decisions. It automatically analyzes call transcripts, survey responses, support tickets, and feedback to deliver fast, accurate reports that empower teams across product, marketing, sales, and customer experience. With integrations into Slack, Microsoft Teams, and popular tools like Notion and Zapier, Dovetail brings the voice of the customer directly to where teams work. The platform supports recruiting verified consumers and professionals for research, making customer feedback collection efficient and scalable. Trusted by Fortune 500 companies like Amazon, Deloitte, and Atlassian, Dovetail helps build a culture of customer-centricity through continuous insight sharing. Its AI-powered features reduce manual workload and accelerate understanding of user needs.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies that want to integrate the Voice of the Customer into their product development
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Audience
Product managers, UX researchers, marketers, and customer experience teams at enterprises seeking an AI-powered platform to centralize, analyze, and act on customer feedback for faster, better product decisions
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$29/user/month
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationCentercode
Founded: 2001
United States
www.centercode.com
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Company InformationDovetail Research
Founded: 2017
Australia
dovetail.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Qualitative Data Analysis Features
Annotations
Supported
Collaboration
Supported
Data Visualization
Supported
Media Analytics
Not Supported
Mixed Methods Research
Not Supported
Multi-Language
Supported
Qualitative Comparative Analysis
Not Supported
Quantitative Content Analysis
Not Supported
Sentiment Analysis
Supported
Statistical Analysis
Not Supported
Text Analytics
Supported
User Research Analysis
Supported
UX Features
Animation
Not Supported
For Mobile
Supported
For Websites
Supported
Heatmaps
Not Supported
Prototyping
Not Supported
Screen Activity Recording
Not Supported
Unmoderated Testing
Not Supported
Usability Testing
Supported
User Journeys
Not Supported
User Research
Supported
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Integrations
Jira
Supported
Airtable
Not Supported
Asana
Not Supported
Evernote
Not Supported
Feefo
Not Supported
Gmail
Not Supported
Google Forms
Not Supported
Intercom
Not Supported
Jira Work Management
Not Supported
Microsoft OneNote
Not Supported
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Integrations
Jira
Supported
Airtable
Supported
Asana
Supported
Evernote
Supported
Feefo
Supported
Gmail
Supported
Google Forms
Supported
Intercom
Supported
Jira Work Management
Supported
Microsoft OneNote
Supported
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