iVvy Venue Management

iVvy Venue Management

iVvy
4.3 out of 5 stars
+
+

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About

CaterScale is web-based catering management software for businesses that prepare quotes and coordinate event production. Users can build event proposals from menus, send customers a link to review and approve, and track requested changes to guest counts or menu selections. Teams can retain the last approved event plan while an update is awaiting approval. Approved bookings can be used to create kitchen preparation and packing lists, manage invoices, and record deposits and remaining balances. CaterScale also supports online card collection through a connected Stripe account. The workflow brings customer approvals, event details, billing, and kitchen planning together for caterers, from the initial quote through event preparation.

About

With more than 13,000 users, iVvy Venue Management is cloud-based software designed to help venues market and manage their function space, catering, equipment & accommodation all in one place. Using our software venues can easily manage enquiries & bookings, & provide reporting & visibility across the entire business. Our software is used by some of the world's iconic venues as well as small restaurants with event function space & large hotel chains with multiple properties & event spaces. iVvy Venue Management is a Cloud-based vendor management software utilized by hotels, restaurants and other hospitality organizations that assist executives in managing space, online bookings, catering equipment, and online reservations. iVvy Venue Management’s booking management feature allows clients to book spaces, design layout, get quotes and choose menus. In addition, the software allows clients to compare different properties and make online payments. iVvy Venue Management’s

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Catering businesses that quote events and turn approved menus into kitchen prep and packing plans.

Audience

Any venue with event space, from restaurants and sports clubs to casinos, and large hotel chains with multiple properties and event spaces.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month
Monthly billing is $49 USD per month. Annual billing is $479.88 USD per year ($39.99 per month equivalent). Applicable taxes may be additional. A 14-day free trial is available with no credit card required.
Free Version Not Supported
Free Trial Supported

Pricing

Currency - USD
Frequency - per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.3 / 5
ease 4.0 / 5
features 3.5 / 5
design 3.3 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • The team are very quick in responding to any issues. They always go above and beyond to help us with iVvy.
  • iVvy has simplified our sales and reporting process. We are now able to respond to quotes quicker, have better cohesion between our client and agent bookings, and can quickly prepare proposals which are standardised but professional. The reporting tools allow us to see a number of headline reports very quickly, we can drill down to more detail as needed.
  • -Very user friendly -System has some wonderful features we use daily including; Payment portal options on invoices, E-contracts, email comms feature -Some great reports -Support team very quick on responses
  • Really good system for quotes, contracts, invoicing and our events calendar. It's great to have all of that information at one place!
  • *Very easy to set up venues initially *Pretty easy to navigate your way around the system, just work from left to right! *Great support team, always willing to take on board requests for changes that can simplify the process *regular webinars showing tips and tricks is fab for knowledge refresh *efficient to use once you know where everything is, and as they are constantly evolving the program, it is constantly becoming more and more efficient

Cons

  • Ticketing platform of iVvy can be better, the design of the program is basic.
  • Creating a BEO is time consuming and the information flow to the virtual run sheets is not straight forward - we are a complex venue and need to provide data to many departments.
  • -Clunky process for moving bookings between venues (a problem for groups with multiple venues) -Some info difficult to find on Reports, e.g. number of opportunities received for a pax size, as pax isn't linked to opportunities. Also food items ordered, you need to check each booking/BEO
  • We had quite a bit of trouble with events syncing between iVvy & Google Calendar and iVvy & Xero in the last year and it generated more work for the team and lots of confusions. It's now fixed thought so that's great!
  • *would be great to customise the view a bit more, for example, hide tabs/features that aren't relevant to your business, with the aim to simplify the look *reporting can be a little complex, especially if running reports across multiple sites with a large amount of data

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

CaterScale
Founded: 2007
Canada
caterscale.com

Company Information

iVvy
Founded: 2009
Australia
get.ivvy.com/sourceforge-venue-software

Alternatives

eCater

eCater

eCater Pty Ltd

Alternatives

Collaborative Kitchens AI

Collaborative Kitchens AI

Collaborative Kitchens Management Services LLC
Flex Catering

Flex Catering

5.0 out of 5 stars
Tripleseat

Tripleseat

3.0 out of 5 stars

Categories

Catering Supported

Categories

Catering Supported
Event Management Supported
Venue Management Supported

Catering Features

Banquet Management Supported
Billing & Invoicing Supported
Booking Management Supported
Calendar Management Supported
Contract Management Supported
Costing Supported
Customer Database Supported
Event Management Supported
Facility Management Supported
Inventory Management Not Supported
Kitchen / Menu Management Not Supported
Order Management Not Supported
Quote Management Supported
Recipe Management Not Supported
Waitstaff Management Not Supported

Event Management Features

Attendee Management Supported
Badge Management Supported
Conferences / Conventions Supported
Exhibit / Vendor Management Supported
Gamification Not Supported
Room Block Management Not Supported
Social Media Promotion Not Supported
Sponsorship Management Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Not Supported
Weddings / Parties Supported

Venue Management Features

Attendee Management Not Supported
Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Event Management Supported
Food & Beverage Management Supported
Multi-Facility Supported
Reservations Management Not Supported
Resource Booking Supported
Sales Management Supported
Staff Management Not Supported

Integrations

Bepoz Point of Sale Not Supported
Google Analytics Not Supported
Google Calendar Not Supported
Google Tag Manager Not Supported
H&L POS Not Supported
Maestro Not Supported
Mews Not Supported
Microsoft Dynamics SL Not Supported
MyGuestlist Not Supported
QuickBooks Online Not Supported
ResDiary Not Supported
RoomRaccoon Not Supported
Sage 100 Not Supported
Salesforce Not Supported
SevenRooms Not Supported
Stayntouch PMS Not Supported
Stripe Supported
TheFork Not Supported
Xero Not Supported

Integrations

Bepoz Point of Sale Supported
Google Analytics Supported
Google Calendar Supported
Google Tag Manager Supported
H&L POS Supported
Maestro Supported
Mews Supported
Microsoft Dynamics SL Supported
MyGuestlist Supported
QuickBooks Online Supported
ResDiary Supported
RoomRaccoon Supported
Sage 100 Supported
Salesforce Supported
SevenRooms Supported
Stayntouch PMS Supported
Stripe Not Supported
TheFork Supported
Xero Supported
Claim CaterScale and update features and information
Claim CaterScale and update features and information
Claim iVvy Venue Management and update features and information
Claim iVvy Venue Management and update features and information