CastIMS

CastIMS

Peacock Consulting
CastIMS Workpro

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CastIMS:

About

Show your clients that their reputation is in good hands. Show government agencies that you are being proactive to issues and complaints. Show your employees your commitment to adhering to the highest standards for every client. Proving your dedication to compliance proves that you care about delivering results, with excellence, every time. And there’s no better way to prove that than with CastIMS. We’ll do more than make sure you get fully developed, reliable software – you get the experience and personal service you deserve. Compliance Requests assist with responding to consumer complaints and provide a reference for all correspondence including the number and nature of complaints. Training Reports assist with the identification of training needs and provide proof of all training.
Workpro:

About

Case management software for complaints and HR case tracking. Know when your cases are on-time and on-track. And when they’re not. Monitor progress, or the lack of it, with at-a-glance visibility of your entire workflow – including team activity and deadlines. Freeing you and your team to provide exceptional service. Consistent, compliant complaints handling: To help you get it right, Workpro provides an all-in-one solution that lets you track and manage every complaint. Know exactly who's doing what and when, using centralised dashboards that your whole team can access. Go beyond your standard HR system: Automate processes, track timescales at a glance and generate reports – all giving you the control and consistency you need to make sure you’re dealing with employees fairly, each and every time.
CastIMS:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Workpro:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CastIMS:

Audience

Compliance Management system for anyone
Workpro:

Audience

Companies interested in a complaint management and/or HR case management solution
CastIMS:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Workpro:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
CastIMS:

API

Offers API Not Supported
Workpro:

API

Offers API Not Supported
CastIMS:

Screenshots and Videos

Workpro:

Screenshots and Videos

CastIMS:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Workpro:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
CastIMS:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Workpro:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CastIMS:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Workpro:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
CastIMS:

Company Information

Peacock Consulting
Founded: 2005
www.peacock-consulting.com
Workpro:

Company Information

Workpro
Founded: 1969
United Kingdom
www.workpro.com
CastIMS:

Alternatives

Workpro:

Alternatives

CastIMS:
Resolve Enterprise

Resolve Enterprise

Resolve Software Group
4.0 out of 5 stars
Workpro:
CastIMS:
Workpro:
CastIMS:
Workpro:
Resolve Enterprise

Resolve Enterprise

Resolve Software Group
4.0 out of 5 stars
CastIMS:
Dot Compliance QMS

Dot Compliance QMS

QMS for Life Sciences
Workpro:
Sunrise HR Case Management

Sunrise HR Case Management

Sunrise Software
CastIMS:

Categories

Compliance Supported
Debt Collection Supported
Workpro:

Categories

Workpro:

Complaint Management Features

Case Management Supported
Complaint Classification Supported
Corrective Actions (CAPA) Supported
Customer Complaint Tracking Supported
Feedback Management Supported
Forms Management Not Supported
Issue Tracking Supported
Quality Assurance Management Supported
Routing Not Supported
Self Service Portal Supported
Social Media Monitoring Not Supported
Survey Management Not Supported

HR Employee File Management Features

Access Controls Not Supported
Centralized Employee Files Not Supported
Dashboard Supported
Email Notifications Supported
Paper & Digital Not Supported
Regulatory Compliance Supported
Retention Settings Not Supported
Search Supported
Sharing Spaces Not Supported
Signature Not Supported
CastIMS:

Integrations

Oncore Not Supported
Workpro:

Integrations

Oncore Supported
CastIMS:
Claim CastIMS and update features and information
Claim CastIMS and update features and information
Workpro:
Claim Workpro and update features and information
Claim Workpro and update features and information