CaseworksPro

CaseworksPro

Insurance Technology Solutions
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About

CaseworksPro is an affordable web-based claims administration system designed to support a wide range of claim processing requirements. Developed by Insurance Technology Solutions, CaseworksPro is purpose-built for carrier claims departments, self-insured retentions (SIRs) and third-party administrators (TPAs). This easy-to-use solution offers a host of features that include SIR client-centric workflows, policy data capture, one-ff and scheduled payments, user-defined access permissions, check printing, electronic reporting, and NCCI and ISO stat code capture.

About

VirtualText is a unified communication platform designed specifically for modern, client-centric small insurance agencies. It centralizes all client text messages (SMS/MMS) and website chats into a single, continuous, chronological thread, accessible to your entire team. By replacing fragmented communication on individual agent phones and disparate chat widgets, VirtualText empowers your agency to deliver immediate, personalized, and professional client service. This streamlines operations, enhances client satisfaction, boosts lead conversion, and ultimately drives growth through superior digital engagement and retention.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

CaseworksPro works best for third-party administrators (TPAs), P&C insurance companies, and investigation firms.

Audience

Small insurance agencies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$25000.00/one-time
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Insurance Technology Solutions
Founded: 2000
United States
www.caseworkspro.com

Company Information

VirtualText
Founded: 2025
United States
virtualtext.com

Alternatives

Claims Software

Claims Software

Claim Ruler

Alternatives

Venue Claims Management

Venue Claims Management

KLJ Computer Solutions

Categories

Claims Processing Supported

Categories

Claims Processing Features

Adjustor Management Supported
Case Management Not Supported
Claim Resolution Tracking Supported
Co-Pay & Deductible Tracking Supported
Compliance Management Not Supported
Customer Management Not Supported
Electronic Claims Not Supported
Forms Management Supported
Paper-Based Claims Not Supported
Payor Management Not Supported
Policy Administration Not Supported

Integrations

Litify Supported

Integrations

Litify Not Supported
Claim CaseworksPro and update features and information
Claim CaseworksPro and update features and information
Claim VirtualText and update features and information
Claim VirtualText and update features and information