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About

Designed for any organization that deals directly with customers. Customize your billings & payment arrangements to meet the unique needs of your organization. Customize and set up billing rates for multiple frequencies and due dates. Set up and track delinquent contract and loan payment arrangements with customers. Generate penalties or service orders while printing delinquent and shutoff notices. View customers, location, meter, deposit, billing, contract, loan, and history information in Customer Inquiry. Simplify the process of tracking real and personal property taxes and payments with Property Tax Collection. Advanced scalability allows this module to satisfy the needs of any organization, and master property control makes managing the interaction between multiple tax collection routines more efficient.

About

Credgenics, a SaaS-based platform, is currently serving 75+ lenders with innovative digital-first and AI/ML data-driven capabilities including digital collections, multi-channel communications, calling, predictive dialers, litigation management, digital payments, mobile-based field collections, dashboard, and analytics. Credgenics handles USD$2 bn NPA stage retail loan book value and USD$6 bn delinquent stage retail loan book value. It manages 22 million retail loans and sends 50 million digital communications every month. Our Go-to platform for digital recovery and resolution results in: 20%Increase in Resolution Rates 80% Recovery across Delinquent Accounts 25% Increase in Collections Amount 60% Increase in Legal Process Efficiency 40% Increase in Field Agent’s Productivity 40% Reduction in Cost to Collect 30% Reduction in Time to Collect 5x Return on Investment

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Local communities in need of an unique solution for all their specialized billing needs

Audience

Banks, NBFCs, FinTechs, ARCs and lending firms worldwide looking to digitize debt collections and resolutions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 2.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 2.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Caselle
Founded: 1978
United States
www.caselle.com/utility-management/

Company Information

Credgenics
Founded: 2019
India
www.credgenics.com

Alternatives

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CUSI

Continental Utility Solutions

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Categories

Categories

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Debt Collection Features

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Integrations

No info available.

Integrations

No info available.
Claim Caselle Utility and update features and information
Claim Caselle Utility and update features and information
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Claim Credgenics and update features and information