CaseTrac

CaseTrac

ETHIX360
+
+

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About

With game changing innovation in the use of artificial intelligence, best practice workflows and features designed by HR and compliance professionals for HR and compliance professionals, CaseTrac is the leading case management solution available in the market today. CaseTrac™ offers the industry’s most comprehensive intake methods for reporting your company’s concerns, and collects, manages and resolves any incidents that arise. We always protect the anonymity of each reporter and provide seamless communication with the individual who chooses to report. ETHIX360 believes that the more constituents report to your company, the more your company can learn, grow and elevate its overall performance. Our Web Services application also provides an API to leading HRIS solutions, facilitating maximum utilization and value. The solution includes a powerful workflow engine and notification matrix along with a comprehensive, easy-to-use reporting and analysis platform.

About

Submit, track, and respond to HR-related inquiries with Infor® Case Management—modernized, self-service HR service delivery software. Deployed as part of the Infor Global HR system of record, employees, managers, and HR can create and manage cases—and resolve the majority of routine inquiries—without leaving the application. Enjoy a multi-tier approach to HR service delivery and HR case management software. Explore searchable, browsable personalized HR information. Deliver personalized service to individual employees. Collect valuable feedback from your employees after a case is closed to help improve your processes. Ensure cases are getting in the hands of the appropriate resource.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

HR and compliance professionals in need of a case management solution to monitor their organization

Audience

HR solution that helps HR teams deliver accurate services and better information

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

ETHIX360
Founded: 2016
United States
www.ethix360.com/casetrac

Company Information

Infor
Founded: 2002
United States
www.infor.com/solutions/people/hcm/case-management

Alternatives

Alternatives

LBi HR HelpDesk

LBi HR HelpDesk

LBi Software
PeopleDoc

PeopleDoc

Ultimate Software
VoiCase

VoiCase

Hance Consulting

Categories

Compliance Supported
GDPR Compliance Supported
HIPAA Compliance Supported
HR Case Management Supported
HR Compliance Supported
Human Resources Supported
Risk Management Supported

Categories

HR Case Management Supported
Human Resources Supported

Human Resources Features

360 Degree Feedback Not Supported
Applicant Tracking Not Supported
Attendance Management Not Supported
Benefits Management Not Supported
Career Development Planning Not Supported
Compensation Management Not Supported
Compliance Management Supported
Employee Database Not Supported
Employee Lifecycle Management Not Supported
Onboarding Not Supported
Payroll Management Not Supported
Performance Management Not Supported
Recruiting Management Not Supported
Self Service Portal Not Supported
Succession Planning Not Supported
Time & Attendance Management Not Supported
Time Off Management Not Supported
Timesheets Not Supported
Training Management Not Supported

Compliance Features

Archiving & Retention Not Supported
Artificial Intelligence (AI) Not Supported
Audit Management Not Supported
Compliance Tracking Supported
Controls Testing Not Supported
Environmental Compliance Not Supported
FDA Compliance Not Supported
HIPAA Compliance Supported
Incident Management Supported
ISO Compliance Not Supported
OSHA Compliance Supported
Risk Management Supported
Sarbanes-Oxley Compliance Supported
Surveys & Feedback Not Supported
Version Control Not Supported
Workflow / Process Automation Supported

GDPR Compliance Features

Access Control Not Supported
Consent Management Not Supported
Data Mapping Not Supported
Incident Management Supported
PIA / DPIA Not Supported
Policy Management Not Supported
Risk Management Supported
Sensitive Data Identification Not Supported

HIPAA Compliance Features

Access Control / Permissions Not Supported
Audit Management Not Supported
Compliance Reporting Not Supported
Data Security Not Supported
Documentation Management Not Supported
For Healthcare Not Supported
Incident Management Supported
Policy Training Not Supported
Remediation Management Not Supported
Risk Management Supported
Vendor Management Not Supported

HR Compliance Features

Alerts / Notifications Supported
Certifications Management Not Supported
Communication Tools Supported
Customizable HR Documents Not Supported
Document Management Not Supported
Records Management Not Supported
Regulations Monitoring Not Supported
Reporting / Analytics Supported
Roles / Permissions Supported
Version Control Not Supported
Workflow Management Not Supported

Risk Management Features

Alerts/Notifications Supported
Auditing Not Supported
Business Process Control Not Supported
Compliance Management Supported
Corrective Actions (CAPA) Not Supported
Dashboard Not Supported
Exceptions Management Not Supported
Internal Controls Management Not Supported
IT Risk Management Not Supported
Legal Risk Management Not Supported
Mobile Access Not Supported
Operational Risk Management Not Supported
Predictive Analytics Not Supported
Reputation Risk Management Not Supported
Response Management Not Supported
Risk Assessment Not Supported

Integrations

Microsoft Azure Supported
VuSpex Not Supported

Integrations

Microsoft Azure Not Supported
VuSpex Supported
Claim CaseTrac and update features and information
Claim CaseTrac and update features and information
Claim Infor Case Management and update features and information
Claim Infor Case Management and update features and information