Susan

Susan

Kanerika
+
+

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About

CaseGuard is an AI-powered redaction platform trusted by law enforcement, healthcare, legal, government, and financial organizations worldwide. It automatically detects and redacts faces, license plates, PII, PHI, and sensitive information across video, audio, documents, images, and emails — all within a single on-premise solution that runs even on air-gapped networks. With up to 98% accuracy, CaseGuard processes thousands of files simultaneously, cutting redaction time by up to 95%. Built-in AI transcription and translation support 100+ languages, while full compliance with HIPAA, FOIA, CJIS, and GDPR keeps every organization audit-ready. Every plan includes unlimited redactions, team collaboration tools, auto-generated audit trails, and a dedicated account manager with live training. Organizations can also outsource redactions directly to CaseGuard's team. From clearing FOIA backlogs to managing multimedia files at scale, CaseGuard turns days of tedious work into hours.

About

Susan is an AI agent from Kanerika that redacts personally identifiable information (PII) from documents. Upload a PDF, choose which categories to redact (personal names, dates, locations, organizations, countries/cities, and numbers), and Susan returns the redacted document by email. Documents are processed without being stored. The free version handles PDFs up to 20 pages. Susan Pro removes the page limit and adds unlimited redactions, 10x faster processing, and personalized assistance. Redaction is designed to support privacy regulations such as GDPR, CCPA, and HIPAA. Susan accepts PDF files only.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Government agencies, law enforcement, legal teams, healthcare providers, financial institutions, and any organization required to redact PII, PHI, or sensitive information from video, audio, documents, and images for compliance with FOIA, HIPAA, CJIS, or GDPR.

Audience

Compliance, legal, HR, and privacy teams, including healthcare and financial organizations, that need to anonymize documents before sharing them.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

279 per user/month
CaseGuard offers three plans, all billed annually.

- The Doc Suite ($279/user/month) covers AI-powered redaction for documents, emails, scans, and images.

- The Media Suite ($299/user/month) covers AI redaction, transcription, and translation for video and audio files including body-cam and CCTV footage.

- The Ultimate Suite ($379/user/month) combines both and adds high-volume batch processing, team collaboration, and third-party integrations (Axon, Box, S3).

-Enterprise pricing is custom (20+ seats) and is available as an upgrade to any of the three plans, adding admin controls, custom workspace rules, dedicated onboarding, and on-site training.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 2.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros & Cons from Real Users

Pros

  • The sales demos and assurances promised fast, large-scale automated redaction that appeared well suited to our workload.

Cons

  • The software consistently failed to process even moderate batches, and support denied a refund despite clear performance issues.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CaseGuard
Founded: 2014
United States
caseguard.com

Company Information

Kanerika
Founded: 2015
United States
kanerika.com

Alternatives

BlurMe

BlurMe

Jarasoft

Alternatives

No Alternatives

Categories

AI Redaction Supported
AI Tools Supported
Video Redaction Supported

Categories

AI Redaction Supported

Integrations

No info available.

Integrations

No info available.
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