CasePRO

CasePRO

Advanced Software
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About

CaseGuard is an AI-powered redaction platform trusted by law enforcement, healthcare, legal, government, and financial organizations worldwide. It automatically detects and redacts faces, license plates, PII, PHI, and sensitive information across video, audio, documents, images, and emails — all within a single on-premise solution that runs even on air-gapped networks. With up to 98% accuracy, CaseGuard processes thousands of files simultaneously, cutting redaction time by up to 95%. Built-in AI transcription and translation support 100+ languages, while full compliance with HIPAA, FOIA, CJIS, and GDPR keeps every organization audit-ready. Every plan includes unlimited redactions, team collaboration tools, auto-generated audit trails, and a dedicated account manager with live training. Organizations can also outsource redactions directly to CaseGuard's team. From clearing FOIA backlogs to managing multimedia files at scale, CaseGuard turns days of tedious work into hours.

About

casePRO is a tested platform used in many different industries by clients who demand flexibility and a software product that provides exceptional longevity and ROI. casePRO is a toolkit, the end solution is built and designed to work the way your business works and allows you to adapt and grow tomorrow. Simplify your processes and increase your control and compliance capabilities. Capable of automatically receiving your new inquiries direclty from your website or managing a large number of cases or files across your business and auto-generating and sending your standard documentation. casePRO can track/managing all data, phone calls, emails, texts, documentation, etc. Each casePRO case has a 100% audit trail, incl all case viewing activities.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Government agencies, law enforcement, legal teams, healthcare providers, financial institutions, and any organization required to redact PII, PHI, or sensitive information from video, audio, documents, and images for compliance with FOIA, HIPAA, CJIS, or GDPR.

Audience

Businesses searching for a workflow and task automation software

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

279 per user/month
CaseGuard offers three plans, all billed annually.

- The Doc Suite ($279/user/month) covers AI-powered redaction for documents, emails, scans, and images.

- The Media Suite ($299/user/month) covers AI redaction, transcription, and translation for video and audio files including body-cam and CCTV footage.

- The Ultimate Suite ($379/user/month) combines both and adds high-volume batch processing, team collaboration, and third-party integrations (Axon, Box, S3).

-Enterprise pricing is custom (20+ seats) and is available as an upgrade to any of the three plans, adding admin controls, custom workspace rules, dedicated onboarding, and on-site training.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 2.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros & Cons from Real Users

Pros

  • The sales demos and assurances promised fast, large-scale automated redaction that appeared well suited to our workload.

Cons

  • The software consistently failed to process even moderate batches, and support denied a refund despite clear performance issues.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CaseGuard
Founded: 2014
United States
caseguard.com

Company Information

Advanced Software
Founded: 2001
United Kingdom
www.advancedsoftware.co.uk

Alternatives

BlurMe

BlurMe

Jarasoft

Alternatives

Categories

AI Redaction Supported
AI Tools Supported
Video Redaction Supported

Categories

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Integrations

No info available.

Integrations

No info available.
Claim CaseGuard and update features and information
Claim CaseGuard and update features and information
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Claim CasePRO and update features and information