Ochatbot

Ochatbot

Ometrics
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About

Cartful is an AI-powered guided selling and product recommendation platform for enterprise ecommerce brands. Enterprise brands choose Cartful because it handles the real complexity of guided selling at scale: strict merchandising rules, on-brand experiences, and integration into the marketing and analytics stack. Merchandising teams own the logic, rules, and results without engineering support. Experiences are designed to match your site, deploy anywhere you can embed a snippet, and pass intent data downstream to lifecycle and analytics tools for segmentation and measurement. Cartful's no-code visual editor lets merchandising teams build, update, and optimize quizzes without design or development resources. Structured intent data flows into ESPs, CRMs, and analytics tools for segmentation and lifecycle marketing. Cartful is SOC 2 Type II certified, with onboarding, ongoing support, and quarterly business reviews included for every customer.

About

Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking. The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Ecommerce and merchandising teams at mid-market and enterprise brands that need guided selling at scale, with merchandising control, on-brand experiences, and intent data that flows into their marketing stack.

Audience

Chatbot for companies wanting to boost eCommerce sales, leads, support and user experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Pricing varies based on monthly traffic, integration needs (native vs custom-supported), support level, and enterprise requirements.

Included for all customers: one-hour kickoff + setup call, onboarding resources (docs/tutorials/videos), business-hours ticket + live chat support, QBRs with an account manager, and quiz migration as part of onboarding at no additional cost. Optional add-on services hours are available.
Free Version
Free Trial

Pricing

Free
Free Plan
Basic $29
Plus $99
Pro $495
Enterprise
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I love this tool! The AI chatbot answers order status questions from our visitors, and it also does abandoned cart messaging and upselling. So, we definitely have a positive ROI. The support is outstanding - they respond quickly and have helped us make our chatbot better and found ways to improve our sales and reduce our support tickets.
  • Bot learns quick and it super intuitive for consumers. It really helps get customers to the proper product pages to make a purchase. The team even helped us come up with a personalized recommendations for our specific products (which are very niche)!

Cons

  • I really can't think of anything - any time I think I have an issue, their support team helps me out and everything keeps working great.
  • Literally can't come up with one. Not kidding, this is the best tool and company that supports it.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cartful
Founded: 2015
United States
www.cartful.com

Company Information

Ometrics
Founded: 2002
United States
ochatbot.com

Alternatives

Alternatives

Socital

Socital

Market Analytics Technology Ltd
hello24

hello24

Hello24.ai
Verifast

Verifast

Verifast AI

Categories

Categories

eCommerce Personalization Features

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

eCommerce Personalization Features

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Integrations

Shopify
Zapier
Attentive
BigCommerce
Emarsys
Facebook
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Iterable
Klaviyo
LiveChat
Magento
Salesforce
Segment
WooCommerce
Zendesk
Zoho CRM

Integrations

Shopify
Zapier
Attentive
BigCommerce
Emarsys
Facebook
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Iterable
Klaviyo
LiveChat
Magento
Salesforce
Segment
WooCommerce
Zendesk
Zoho CRM
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