CarrierTrail

CarrierTrail

Staunch Digital
Tai TMS

Tai TMS

Tai Software
+
+

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About

CarrierTrail is browser-based carrier vetting and monitoring software for freight brokers. Teams can look up carriers by USDOT or MC number, review public authority and insurance filings with source dates, and investigate shared contact details. Watchlists help teams follow carrier changes through scheduled daily checks and email notifications. Private notes, review decisions and saved source snapshots document what was checked and why a carrier was approved or rejected. Shared workspaces and CSV exports support ongoing review. Free public lookup is available without an account. Paid monitoring starts at $49 per month for 500 active carriers and two workspace members; the $99 Team plan supports 5,000 carriers and five members. Source delays can affect freshness, and review decisions remain with the customer.

About

Tai Software is a fully integrated Transportation Management System (TMS) built to meet the real needs of freight brokers. It efficiently manages Full Truckload (FTL), Less Than Truckload (LTL), and more, helping optimize operations, enhance carrier selection, win more business, and improve profitability. Tai connects with leading LTL carriers, load boards, tracking tools, and other platforms to centralize workflows and eliminate inefficiencies. Brokers and 3PLs rely on Tai to quote smarter, book faster, automate repetitive tasks, and gain real-time visibility into every shipment. All from one single screen. By embedding AI and machine learning into daily operations, Tai TMS helps teams focus on strategic growth, improve service, and adapt quickly in a shifting market. Empowering brokerages to do more with less, Tai turns complexity into clarity, so brokers can scale efficiently without sacrificing control.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Freight brokers, logistics companies and teams that vet and monitor US motor carriers.

Audience

Brokers and 3PLs

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$49/month
Free Version Supported
Free Trial Not Supported

Pricing

$995 per month
Discover the best fit among our three comprehensive plans to empower your brokerage:

Growth, Premium and Pro
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.2 / 5
support 4.2 / 5

Pros & Cons from Real Users

Pros

  • - Ability to customize communication, tasks, assignments, documents, and workflows using the toolsets available. No developer skills needed. - Automate simple and moderately complex workflows using a wide array of triggers and action presets. (Office teams can handle much higher volumes with this system.) - Some AI features available (such as TAI Assistant for reading and processing emails) - Report almost any datapoint using custom reporting - Constantly adding new features and integrations
  • The TMS is intuitive and easy to use. Lots of customization options as well to fit your workflow. Anything that isn't working properly is swiftly addressed by their support team and usually resolved within a couple days
  • I like that it's cloud based, their api capabilities, and their willingness to integrate with other vendors.
  • Very customizable system, with great open API connections. All established partnering/like companies that you'd want to connect are normally already connected which makes onboarding them super easy. We like the ability to add custom alerts, customer portals, assignments, and the activity log.
  • Cannot give you any pros as the onboarding process failed therefore I never managed to actually used the system.

Cons

  • - So much customization that it can be a little overwhelming at first (onboarding, knowledge base, and support definitely help though) - Some new features and integrations need additional fine tuning after they go live.
  • Some limitations if you aren't willing to pay for custom projects.
  • Sometimes it seems like the pages can load a bit slowly. On the search page I would prefer if it didn't presearch a bunch of orders and would only execute the search once I've entered the parameters I want.
  • The support team can be slow to solve problems, don't always have the best skills of breaking down the problem without you walking them through it fully. The after hours or vacation fill in schedule is extremely disappointing as we didn't hear from support on a MONEY issue within the system for a week since the lead was on vacation.
  • TAI failed miserably in defining a time table to enter data so my organization could see if what TAI claimed their product could do for my company. After a month of trying to get in touch with lead on the project my company was told “I am no longer in sales”. There were no communications about the sales person leading and the on boarding process was a total failure.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Staunch Digital
France
carriertrail.com

Company Information

Tai Software
Founded: 2005
California. United States
tai-software.com

Alternatives

No Alternatives

Alternatives

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WDX Freight Connect

WDX Freight Connect

WDX Freight Systems
AlchemyTMS

AlchemyTMS

ALC Logistics

Categories

Freight Broker Supported

Categories

Freight Supported
Freight Broker Supported
Freight Forwarding Supported
Logistics Supported
LTL Supported
Shipping Supported
Trucking Supported

Freight Features

3PL Supported
Barcoding / RFID Not Supported
Billing & Invoicing Supported
Customer Management Supported
Customer Portal Supported
Import / Export Management Supported
International Forwarders Not Supported
Local Forwarders Supported
LTL Management Supported
Rate Management Supported
Shipment Tracking Supported
Truckload Management Supported
Warehouse Management Not Supported
Waybills Not Supported

Logistics Features

3PL Supported
Barcoding / RFID Not Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Not Supported
Inventory Management Not Supported
Order Management Supported
Purchasing Not Supported
Scheduling Not Supported
Shipping Management Supported
Transportation Management Supported

Supply Chain Management Features

Demand Planning Not Supported
Electronic Data Interchange Supported
Import / Export Management Supported
Inventory Management Not Supported
Order Fulfillment Not Supported
Order Management Supported
Sales & Operations Planning Supported
Shipping Management Supported
Supplier Management Not Supported
Transportation Management Supported
Warehouse Management Not Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Not Supported
Fleet / Equipment Management Not Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Shipment Management Supported

Integrations

123Loadboard Not Supported
Authorize.Net Not Supported
Cargo Chief C4 Not Supported
DAT One Not Supported
Denim Not Supported
Descartes ShipRush Not Supported
Front Not Supported
Global Payments Not Supported
Greenscreens.ai Not Supported
ITS Dispatch Not Supported
Last Mile Solutions Not Supported
Loadsmart Not Supported
Microsoft Dynamics 365 Not Supported
Motive Not Supported
PC*MILER Not Supported
QuickBooks Online Not Supported
RoadSync Not Supported
Synergize Not Supported
Triumph Network Not Supported
Truckstop Load Board Not Supported

Integrations

123Loadboard Supported
Authorize.Net Supported
Cargo Chief C4 Supported
DAT One Supported
Denim Supported
Descartes ShipRush Supported
Front Supported
Global Payments Supported
Greenscreens.ai Supported
ITS Dispatch Supported
Last Mile Solutions Supported
Loadsmart Supported
Microsoft Dynamics 365 Supported
Motive Supported
PC*MILER Supported
QuickBooks Online Supported
RoadSync Supported
Synergize Supported
Triumph Network Supported
Truckstop Load Board Supported
Claim CarrierTrail and update features and information
Claim CarrierTrail and update features and information
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Claim Tai TMS and update features and information