CareTap

CareTap

SRS Web Solutions
5.0 out of 5 stars
+
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About

Caretap is an all-in-one care management software designed for Home Health, PCA, Waivered Services, ARMHS, NEMT providers, Adult Day Care centers, Group Homes, and Interpreting Agencies. Trusted by hundreds of care providers, Caretap simplifies operations, eliminates paperwork, and ensures compliance with state and DOL regulations. Its HIPAA-compliant EVV system enables real-time visit tracking and mobile access, allowing caregivers to focus on quality care. With features like electronic billing, digital timesheets, 2-way texting, scheduling, treatment planning, and clinical documentation, Caretap boosts productivity and accuracy across diverse service models. Agencies save thousands annually while enhancing care delivery. Discover the power of streamlined, paperless operations—all with Caretap.

About

Caregiver Scheduling is a web-based scheduling and dispatch platform for non-medical home care agencies. Office teams create recurring caregiver shifts, view assignments on a dispatch map, and reschedule visits as plans change. Caregivers use a phone app to view visits in route order, directions, open shifts and office messages, then record GPS-verified check-ins and check-outs. The system supports electronic visit verification, offline check-ins and activity logs, ADL/IADL documentation, incident reporting, client and caregiver records, credential tracking, authorization-hour monitoring, and AI-assisted visit notes that caregivers review and sign. Plans also include scheduling and route tools, with features varying by tier. Agencies can try the software free for 30 days; paid plans start at $199 per month.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Healthcare service providers—including Home Health, PCA, Waivered Services, ARMHS, NEMT, Adult Day Care, Group Homes, and Interpreting Agencies—seeking an all-in-one platform to improve care delivery, streamline operations, and ensure compliance.

Audience

Non-medical home care agencies, their office and dispatch staff, and their caregivers

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$199/month
Starter is $199/month for up to 10 caregivers; Growth is $299/month for up to 50 caregivers; Scale pricing is custom for larger agencies. Plans include a 30-day free trial with no credit card required. Pricing is tier-based rather than per caregiver.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • As a home health care agency, we have found CareTap's Private Duty Nursing software to be a valuable addition to our operations. The software is intuitive and easy to use, allowing us to efficiently manage our nursing staff and schedule their visits with our clients. The real-time documentation feature enables our nurses to document the care they provide accurately, and the data is easily accessible to our management team, allowing us to monitor the care provided and make informed decisions. Overall, we highly recommend CareTap's Private Duty Nursing software to any home healthcare agency looking for a reliable and user-friendly tool to manage their nursing staff and improve the quality of care provided to their clients.
  • Features such as EVV, clock-in clock-out help our agency to run smoothly and efficiently. We are extremely satisfied with the private duty nursing software as it has enabled us to efficiently manage our nursing staff. CareTap is amazing! It allows us to easily track visits, monitor progress, and stay in constant communication with our caregivers in real time.

Cons

  • The software offers a wide range of features and functionalities, which can be overwhelming for non- technologically inclined users or have limited experience with similar platforms.
  • It will be good if we can send images and videos through Text-4-Care Feature.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

SRS Web Solutions
United States
caretap.net

Company Information

Logicly
Founded: 2019
United States
caregiverscheduling.com

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Accessible Solutions

Categories

Home Health Care Supported

Categories

Home Care Supported

Home Health Care Features

Billing & Invoicing Supported
Charting Not Supported
Electronic Signature Not Supported
Employee Tracking Supported
Medication Database Not Supported
Patient Intake Supported
Scheduling Supported
Time / Task Reporting Not Supported

Integrations

HHAeXchange Not Supported
Sandata Home Care Not Supported

Integrations

HHAeXchange Supported
Sandata Home Care Supported
Claim CareTap and update features and information
Claim CareTap and update features and information
Claim Caregiver Scheduling and update features and information
Claim Caregiver Scheduling and update features and information