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About

CareResolve is an AI-powered grievance management platform built for skilled nursing facilities. It helps SNF teams intake, triage, investigate, and resolve resident and family grievances with structured workflows, deadline tracking, documentation, approvals, and compliance-ready audit trails. CareResolve uses AI to surface recurring patterns, summarize complex cases, suggest next steps, and help leadership identify risk earlier across facilities.

About

Helping employee relations teams to manage workplace investigations more efficiently and support employees better. Your employee relations team handles a diverse range of HR incidents and must follow the correct policy for each one – ensuring discrimination, harassment and all forms of misconduct are effectively dealt with, reducing the risk of grievances and tribunals. Civica Employee Relations is much more than just a system for recording information. It provides a guided process for each case type and ensures all the information for a case is held in one place.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Skilled nursing facilities, nursing homes, and long-term / post-acute care operators. Users are facility administrators, directors of nursing, compliance and QAPI leaders, and grievance officials.

Audience

Organizations that need an employee relations solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CareResolve
Founded: 2026
United States
careresolve.ai/

Company Information

Civica
Founded: 2001
United Kingdom
civica.com

Alternatives

Alternatives

SHP for Skilled Nursing

SHP for Skilled Nursing

Strategic Healthcare Programs
Napier iLTC

Napier iLTC

Napier Healthcare Solutions
Sunrise HR Case Management

Sunrise HR Case Management

Sunrise Software
myResidentCare

myResidentCare

SMZ Solutions

Categories

Categories

Nursing Home Features

Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling

Integrations

No info available.

Integrations

No info available.
Claim CareResolve and update features and information
Claim CareResolve and update features and information
Claim Civica Employee Relations and update features and information
Claim Civica Employee Relations and update features and information