CareSteps

CareSteps

Scale Campaign
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About

CareResolve is an AI-powered grievance management platform built for skilled nursing facilities. It helps SNF teams intake, triage, investigate, and resolve resident and family grievances with structured workflows, deadline tracking, documentation, approvals, and compliance-ready audit trails. CareResolve uses AI to surface recurring patterns, summarize complex cases, suggest next steps, and help leadership identify risk earlier across facilities.

About

CareSteps – Robust, Paperless Business Solutions. Trusted software for nursing homes. Simple Intuitive, easy to understand, "phone like" interaction. Core Features: HIPAA and GDPR Compliant We built world class privacy protection into CareSteps from the ground up to ensure strict digital confidentiality. Trusted Security Solution. CareSteps uses the best available security technologies to ensure a trusted environment. Device Agnostic Solution. CareSteps works on various systems, without requiring any adaptations: PC, laptop, tablet, android/iOS phone,TV. Tracking Residents, Visitors, Staff Create surveys and track visitors at the door, daily residents visits, monitor staff members and securely record them to a blockchain. Notifying Residents, Staff, Families Create events and subscribe residents, staff, families to push notifications using device independent technologies. Reporting Management, Staff, Families On demand reports, with custom filters and formattings.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Skilled nursing facilities, nursing homes, and long-term / post-acute care operators. Users are facility administrators, directors of nursing, compliance and QAPI leaders, and grievance officials.

Audience

Elderly care facilities, care home, assisted living centers interested in a web-based medical intelligence software for disease prediction modeling and evidence-based medicine profiling

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CareResolve
Founded: 2026
United States
careresolve.ai/

Company Information

Scale Campaign
Founded: 2015
United States
care-steps.com

Alternatives

Alternatives

SHP for Skilled Nursing

SHP for Skilled Nursing

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Categories

Categories

Nursing Home Features

Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling

Assisted Living Features

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

Integrations

No info available.

Integrations

No info available.
Claim CareResolve and update features and information
Claim CareResolve and update features and information
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Claim CareSteps and update features and information