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About

CareMessage is a patient engagement platform built for the safety net, where human-centered technology meets health equity. Every aspect of its Health Equity Engine is crafted to work alongside staff, scale within an organization, and improve population health. It powers the end-to-end patient lifecycle with patented messaging workflow tools that automate engagement flows for patients who have not been seen in a while, have not established care, or may be interested in additional services. CareMessage supports recall campaigns, attributed patient outreach, advanced reminders, automated rescheduling, no-show follow-up, satisfaction surveys, referral completion, and bi-directional engagement. It helps close care gaps with precision engagement for quality measures like HEDIS, UDS, and GPRA, clinically validated content, population segments, outreach campaigns, health education, health coaching, and automated gaps-in-care journeys.

About

Modern healthcare communication. Spruce is the simplest and most powerful way for patients, healthcare providers, and other partners in health to connect and communicate. Spruce integrates your existing communication methods with new tools, all in one easy-to-use inbox. One supercharged team inbox for all communication. With Spruce, you can communicate with both your teammates and your patients in one HIPAA-compliant inbox. Managing patient requests, listening to voicemails, and responding quickly is easy when everything is all in one place. Reach patients with the right message at the right time. Great care starts with a proactive approach. With Spruce, you can effectively reach patients before a problem turns into an emergency – helping you build stronger relationships and deliver more efficient care. With virtual care and complex workflow automation, you and your team can cover more ground and avoid unnecessary repetition.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Safety-net clinics that need scalable patient messaging, care-gap outreach, social needs support, and population health engagement for underserved communities

Audience

Healthcare professionals

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$24 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Spruce is an application that provides the excellent tool to extract those spreadsheets trapped in PDF files and convert them into fully usable EXCEL files. You just select the desired document and with one click the conversion is done in the shortest time, making it easy to extract your editable spreadsheet.

Cons

  • This application has a disadvantage when converting files that are a bit larger than the free version. Because in this mode it only offers you two options if you want to enjoy the service at no cost: 20 files converted without registering and 50 files registering.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CareMessage
Founded: 2012
United States
www.caremessage.org

Company Information

Spruce Health
Founded: 2013
United States
www.sprucehealth.com

Alternatives

Alternatives

FollowMyHealth

FollowMyHealth

Veradigm
XIAhealth

XIAhealth

C3LX Inc
VirtualCare

VirtualCare

Think Research
CarePaths EHR

CarePaths EHR

CarePaths

Categories

Categories

Patient Engagement Features

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Mental Health Features

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice

Telemedicine Features

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Integrations

Elation Health
Guava Provider Dashboard
Morf

Integrations

Elation Health
Guava Provider Dashboard
Morf
Claim CareMessage and update features and information
Claim CareMessage and update features and information
Claim Spruce Health and update features and information
Claim Spruce Health and update features and information