ShiftCare

ShiftCare

1.0 out of 5 stars
Care.com ShiftCare

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Care.com:

About

Finding the right care comes from making the right connections. Word of mouth searches only takes you so far. At Care.com, you’ll have access to our large network of caregivers right in your local area. Join our community and find the right match for all your child care, senior care, pet care, housekeeping, or tutoring needs. No matter the occasion; special event, date night, recurring, full-time or part-time, find the care that suits your needs. No matter the occasion; special event, date night, recurring, full-time or part-time, find the care that suits your needs. Search and view caregiver profiles, photos, and reviews. Manage bookings, interviews, and payments-all in one place. Make fast and easy payments through the app.
ShiftCare:

About

ShiftCare’s care management features make it easier for you and your teams to deliver highly personalized support to clients and their families. We’ve made it easy to plan and organize teams, shifts and rosters, helping you deliver a more effective, efficient service. With the management of invoices, timesheets and expenses seamlessly integrated, ShiftCare makes accurate accounting simple, reducing your workload, and helping you grow. We connect you and your teams with all you need to manage shifts, coordinate clients and deliver quality care, wherever they are. We make it easy to welcome new clients, ensure a full understanding of their needs, management of their goals and establish good relationships with their friends and family right from the start. Your teams are there to support clients as they work towards their goals. We make it easy for them to track progress and share it with the right people.
Care.com:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
ShiftCare:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
Care.com:

Audience

Home Care solution for anyone
ShiftCare:

Audience

Businesses searching for an easy to use software platform that cuts paperwork and boosts efficiency
Care.com:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
ShiftCare:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Care.com:

API

Offers API Not Supported
ShiftCare:

API

Offers API Supported
Care.com:

Screenshots and Videos

ShiftCare:

Screenshots and Videos

Care.com:

Pricing

Free
Free Version Supported
Free Trial Not Supported
ShiftCare:

Pricing

$9 per user per month
Basic - $9
Professional - $15
Premium - $25
Free Version Not Supported
Free Trial Supported
Care.com:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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ShiftCare:

Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 1.0 / 5
design 3.0 / 5
support 1.0 / 5
ShiftCare:

Pros & Cons from Real Users

Pros

  • The demo was polished, and the sales rep seemed knowledgeable about home-care operations. They made the product look like it could replace several systems—scheduling, caregiver management, billing, and API connectivity. On paper, it checked every box. Unfortunately, the product experience didn’t match the sales pitch. The only thing I can say positively is that the interface concept looked modern, and the idea of having an integrated scheduling tool for caregivers sounded appealing. Sadly, those positives never materialized once we began using it.

Cons

  • ShiftCare’s execution is poor across the board. The onboarding was disorganized and lacked any meaningful support. Their “public API” was heavily promoted but turned out to be non-functional. Once I began asking questions, communication stopped. The same team that called my personal phone multiple times to secure a 50% deposit disappeared once they were paid. The platform itself feels unfinished—slow, buggy, and unreliable for real-world agency use. Every promise made in the sales process unraveled in practice.
Care.com:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
ShiftCare:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Care.com:

Company Information

Care.com
United States
www.care.com
ShiftCare:

Company Information

ShiftCare
Founded: 2015
Australia
shiftcare.com
Care.com:

Alternatives

ShiftCare:

Alternatives

Corella

Corella

Business Innovise Hub
Care.com:
ShiftCare:
Care.com:
ShiftCare:
Flowlogic

Flowlogic

Datanova
Care.com:
ShiftCare:
Care.com:
ShiftCare:
Care.com:

Categories

Gig Economy Supported
Home Care Supported
Pet Care Supported
ShiftCare:

Categories

Care Coordination Supported
Healthcare CRM Supported
Home Care Supported
Home Health Care Supported
Medical Scheduling Supported
Nurse Scheduling Supported
Scheduling Supported
ShiftCare:

Home Care Features

Billing & Invoicing Supported
Care Plan Management Supported
Caregiver Management Supported
Client Management Supported
Field Communication Supported
Insurance Management Not Supported
Payroll Management Supported
Scheduling Supported
Visit Verification Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Not Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Not Supported
Recurring Appointments Supported
Room Booking Management Not Supported

Healthcare CRM Features

Audience Targeting Not Supported
Campaign Management Not Supported
Marketing Automation Not Supported
Medical History Records Not Supported
Patient Communications Supported
Patient Management Supported
Physician Management Not Supported
Predictive Analytics Not Supported

Home Health Care Features

Billing & Invoicing Supported
Charting Not Supported
Electronic Signature Supported
Employee Tracking Supported
Medication Database Not Supported
Patient Intake Not Supported
Scheduling Supported
Time / Task Reporting Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Supported
Drag & Drop Supported
Facility Scheduling Not Supported
Multi-Location Supported
No-Show Tracking Not Supported
On Call Scheduling Not Supported
Patient Records Supported
Patient Scheduling Not Supported
Physician Management Not Supported
Recurring Appointments Supported
Self Service Portal Not Supported
Staff Scheduling Supported

Nurse Scheduling Features

Float Pool Management Not Supported
Online Scheduling Supported
Overtime Calculation Supported
Payroll Management Not Supported
Predictive Analytics Not Supported
Shift Dispatching / Messaging Not Supported
Shift Scheduling Supported
Shift Swapping Not Supported
Skills Tracking Supported
Vacation / Leave Tracking Supported

Patient Case Management Features

Activity Tracking Supported
Assessment Notes Supported
Billing & Invoicing Supported
Calendar Management Not Supported
Candidate Identification Not Supported
Case List Management Not Supported
Eligibility Verification Not Supported
HIPAA Compliant Supported
Medical History Records Not Supported
Patient Records Not Supported
Referral Management Not Supported
Treatment Planning Not Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Not Supported
Calendar Management Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Not Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Not Supported
Online Scheduling Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Not Supported
Room Booking Management Not Supported
Care.com:

Integrations

IntelliKid Systems Supported
Xero Not Supported
ShiftCare:

Integrations

IntelliKid Systems Not Supported
Xero Supported
Care.com:
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ShiftCare:
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