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About

The best way to reach someone quickly is via text. With Captivated, When a text comes in, it is easily transferred to an employee like a phone call. The benefit, no hold time and the contact is immediately engaged in the person that can help them. Receive texts directly from your website or from any of your landline or toll-free numbers. Communicate with customers in real-time the same way they would with family and friends. Greater customer engagement and retention equal more sales opportunities; and more sales opportunities and happier customers equal greater revenue. Communicate with team members and coach others on communication with your customers. All conversations are stored in the cloud and accessible on both browser and mobile devices.

About

The outbound phone and SMS sales solution is built to drive more conversations so you can hit your growth goals way faster. The key to higher conversion is conversations. Conversations build relationships and that results in a better customer experience, more sales, and ultimately better retention. Treat your customers like royalty or someone else will. Our customers thrive by making branded, event-driven phone sales their competitive advantage. G.O.A.T engagement rates so you start driving more revenue immediately. 3x higher answer rates, than average calls, and higher engagement than your other marketing channels. Move fast with our drag-and-drop journey builder to create an event-driven call and text message outreach, regardless of what CRM, CDP, or customer service software you use. Be there at the right time with the right message. Your customers will thank you. Text and call, all from one place. Unified conversation history and customer profile.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprise solution that helps companies improve their customer communication

Audience

Companies and businesses seeking a solution to built to drive more conversations and increase growth

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$59.90 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Captivated
United States
captivated.works/

Company Information

Regal
United States
www.regal.ai/

Alternatives

Alternatives

Brightcall

Brightcall

Brightcall.ai
Business Texting

Business Texting

TextBetter
JustCall

JustCall

JustCall.io
Aerialink

Aerialink

iconectiv

Categories

SMS Marketing Supported

Categories

Agentic AI Supported
AI Agent Builders Supported
AI Agents Supported
AI Receptionists Supported
AI Voice Agents Supported
Power Dialers Supported
Sales Dialers Supported
SMS Marketing Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Integrations

Assembled Not Supported
Braze Not Supported
Calendly Not Supported
Customer.io Not Supported
Google Tag Manager Not Supported
HubSpot Content Hub Not Supported
Iterable Not Supported
Klaviyo Not Supported
Kustomer Not Supported
SIMON Not Supported
Salesforce Not Supported
Segment Not Supported
Slack Not Supported
Zapier Not Supported
Zendesk Not Supported
mParticle Not Supported

Integrations

Assembled Supported
Braze Supported
Calendly Supported
Customer.io Supported
Google Tag Manager Supported
HubSpot Content Hub Supported
Iterable Supported
Klaviyo Supported
Kustomer Supported
SIMON Supported
Salesforce Supported
Segment Supported
Slack Supported
Zapier Supported
Zendesk Supported
mParticle Supported
Claim Captivated and update features and information
Claim Captivated and update features and information
Claim Regal and update features and information
Claim Regal and update features and information