Related Products
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About
Capella is an AI-powered category management and digital procurement strategy platform that guides users through a structured, world-recognized 5i Category Management process to create breakthrough, data-driven category strategies from simple to highly complex spend areas; it blends advanced algorithmic intelligence with a transparent step-by-step workflow so teams can set strategic goals like cost reduction, sustainability, innovation, or risk mitigation, collaborate in real time across functions, track strategy status and benefits against metrics, and consolidate multiple views and stakeholder inputs into one agreed outcome. Capella’s guided mode supports users new to category management by recommending next steps and options, while an advanced practitioner mode lets experienced managers take full control and customize strategy development; built-in governance dashboards show progress and benefits, and integration options allow the platform to connect with internal and external data.
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About
Optimize your website and customer experience. UserReplay helps you pinpoint where customers are struggling and resolve issues fast. An integrated customer experience platform powered by machine learning. Replay sessions in high quality and see a huge amount of information about every session. Flexible, realtime data dashboards tailored to each team's workflow. Machine learning powered segments group together your most important sessions. UserReplay’s intelligent segments and dashboards help you discover the issues which are costing you revenue, automatically. Empower and alert every single member of your digital teams with personalized and realtime revenue-at-risk alerts on their platform of choice. When conversion drops on mobile devices, alert your CRO and marketing teams. When new broken links are identified alert your category manager and development teams. When your personalized CX Score decreases alert your Head of Ecommerce, and Customer Service teams.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Procurement teams, category managers, and supply strategy professionals who want a platform to build and execute strategic sourcing and spend category strategies with structured methodology and real-time collaboration
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Audience
Companies that want to optimize their website and user experience
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCapella
Founded: 2003
United Kingdom
capellacategorystrategy.com
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Company InformationUserReplay
Founded: 2009
United States
userreplay.com
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Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
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Integrations
Boostopia
ClickSend
ComplianceBoard
Gmail
Google Analytics
Jira
Microsoft Teams
Slack
Trello
Zapier
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Integrations
Boostopia
ClickSend
ComplianceBoard
Gmail
Google Analytics
Jira
Microsoft Teams
Slack
Trello
Zapier
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