Upland Rant & RaveUpland Software
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Related Products
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About
Stop letting ideas slip through the cracks. Collect, analyze, and organize feedback and feature requests in a dedicated customer feedback tool. See which features are most requested, filter feedback by segment and impact, and clarify use cases up front. Don’t waste time building the wrong things. Score feedback and feature requests based on priority, add them to your roadmap, and integrate with project management tools like Jira. Automatically follow up with people when you release a feature. Keep the feedback loop going strong. Organize features by priority and communicate what your team is working on. Announce product updates to engage people with your newest features.
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About
Respond to customer feedback and close the loop efficiently with real-time alerts. See what customers are saying with data analysis, visualizations, and taxonomies tailored to your organization. Collect, analyze, and act on internal feedback to create champion employees that thrive on keeping customers happy. Create a seamless delivery process with proactive communications. Reduce call center volume and create a culture of customer care. Reduce operational cost with a digital-first approach. Easily capture multi-channel feedback from any point in the customer journey. Reduce cart abandonment and hear the voice of the ‘silent shopper’ with listening posts. Prevent churn and make service improvements with real-time feedback. Address tenant needs faster while reducing the volume and complexity of complaints. Reduce inbound calls and keep customers informed with proactive communications.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses in need of a customer feedback management platform
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Audience
Companies of all sizes seeking a tool to respond to customer feedback
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$0 per month
Canny offers 4 pricing plans:
FREE Plan - Get your feedback system up and running for free. STARTER Plan - Perfect for small teams to get more out of their feedback. Free trial available. GROWTH Plan - Grow your business by automating and integrating feedback. Free trial available. BUSINESS Plan - Have more controls and customizations for your unique organization.
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationCanny
Founded: 2015
United States
canny.io
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Company InformationUpland Software
Founded: 2010
United States
uplandsoftware.com/rantandrave/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Feedback Features
Alerts / Notifications
Supported
Behavior Analytics
Supported
Bug Reports
Supported
Community Feedback Tools
Supported
Live Chat
Supported
Negative Feedback Management
Supported
Net Promoter Score (NPS)
Supported
Screenshot / Screen Capture
Supported
Surveys
Supported
User Testing Tools
Not Supported
Video Feedback
Supported
Visual Feedback Tools
Supported
Voice of the Customer (VoC)
Supported
Website Feedback
Supported
Product Roadmap Features
Collaboration
Supported
Content Import / Export
Supported
Diagramming
Not Supported
Drag & Drop
Supported
Feature Management
Supported
Milestone Tracking
Supported
Prioritization
Supported
Requirements Management
Not Supported
Workflow Management
Supported
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Customer Engagement Features
Analytics
Supported
Churn Management
Not Supported
Communication Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Supported
Gamification
Supported
Live Chat
Not Supported
Video Content
Not Supported
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Integrations
5X
Supported
Azure DevOps
Supported
Beam AI
Supported
BlueVenn
Not Supported
Chrome OS
Supported
ClickUp
Supported
Discord
Supported
ElectroNeek
Supported
Gist
Supported
GitHub
Supported
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Integrations
5X
Not Supported
Azure DevOps
Not Supported
Beam AI
Not Supported
BlueVenn
Supported
Chrome OS
Not Supported
ClickUp
Not Supported
Discord
Not Supported
ElectroNeek
Not Supported
Gist
Not Supported
GitHub
Not Supported
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